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Court Usher - Shrewsbury

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HM Courts & Tribunals Service (HMCTS)

Aug 8

Applications are closed

  • Job
    Full-time
    Entry Level

Requirements

  • With a friendly and approachable manner, you’ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner.
  • You’ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks.
  • You’re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages.
  • You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.

Responsibilities

  • You will be an essential first point of contact for all the court users.
  • There will be regular contact with the judiciary and assisting the administrative staff.
  • You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
  • You will also carry out some general clerical work as required to support the work of HMCTS.
  • Ushers work within a team with regular management support and are responsible for their own time.

FAQs

What is the salary for the Court Usher position in Shrewsbury?

The salary for the Court Usher position is £22,096 per year.

Is the Court Usher position permanent?

Yes, the Court Usher position is a permanent contract.

What type of working patterns are available for this role?

The role supports full-time, job share, and part-time working patterns.

Where is the Court Usher position located?

The position is based at Shrewsbury Crown Court and Shrewsbury Magistrates Court in Shrewsbury, SY2 6LU and SY2 5NX.

What are the main responsibilities of a Court Usher?

The main responsibilities include being a point of contact for court users, assisting the judiciary and administrative staff, preparing court/hearing rooms, completing documentation, and performing general clerical work as required.

What skills are required for the Court Usher role?

Candidates should possess strong communication skills, the ability to multi-task and prioritize time, comfortable IT skills, attention to detail, and a friendly and professional demeanor.

What benefits are offered with this position?

Benefits include a Civil Service pension with a significant employer contribution, access to learning and development, flexible working options, annual leave, public holidays, and a working culture that promotes inclusion and diversity.

What is the standard working hours for this role?

The standard full-time working hours for this role are 37 hours per week.

What is the selection process for this position?

The selection process will assess candidates against behaviours, strengths, and experience using Success Profiles.

Are there nationality requirements for this job?

Yes, the job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth citizens with the right to work in the UK, and others with relevant immigration status.

Is there an initial training period for successful candidates?

Yes, successful candidates will be required to complete full-time (37 hours) training for approximately 4 weeks before potentially transitioning to reduced hours.

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HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV

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