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Creative Service Director (m/w/d)

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The Estée Lauder Companies Inc.

Feb 13

  • Job
    Full-time
    Senior & Expert Level
  • Architecture & Urban Planning
    Design
  • Munich

AI generated summary

  • You need formal training in architecture/interior design, leadership experience, luxury goods knowledge, design skills, strong communication, analytical thinking, and excellent team collaboration.
  • You will coordinate design environments, ensure brand consistency, provide technical specifications, educate teams, negotiate solutions, manage shopfitters, and assess team performance.

Requirements

  • Formal training in architecture or interior design.
  • Leadership experience.
  • Experience in graphics, layout and interior signage; has an understanding of traffic flow and human scale.
  • Experience with the luxury goods industry.
  • Provided direction, coaching, and developmental opportunities for subordinates.
  • Good communication and human relations skills.
  • Strong analytical skills; the ability to identify critical concerns and prioritize; problem-solving abilities.
  • Creative/innovative thinking.
  • The ability to handle a multitude of projects and issues at one time.
  • Excellent team player and interpersonal skills; the ability to interact with all levels within an organization.

Responsibilities

  • Coordination of the design selling environments, display of products consultation areas, and transaction spaces.
  • Ensures Brand’s image is consistent and properly expressed and maintained within guidelines set by New York Office in order to achieve a cumulative and synergistic effect in terms of architecture, detailing merchandise layouts.
  • Provides designs, technical drawings and specifications to market and chosen shopfitter for every new installation.
  • Communicates with regional design groups on store appearance; informs all parties involved of any updates and/or revisions to standard details.
  • Works closely with Brand Directors to ensure complete and articulated store presentation.
  • Negotiates with brands, vendors and retailer design teams in order to find a solution where everyone benefits.
  • Ensures all brand designs and final products are adapted to any existing security constraints.
  • Educates sales teams to become increasingly knowledgeable and self-sufficient in choosing locations that best suit needs of Brands.
  • Educates new and old shopfitters and updates them on new techniques, details and directions for designs.
  • Updates shopfitters on materials for the brands and ensures best quality/cost ratio of the projects.
  • Investigates and interviews new shopfitters for future markets and projects.
  • Provides leadership, guidance and management.
  • Provides input in assessing performance of team-members.

FAQs

What is the primary location for this position?

The primary location for this position is Munich.

What qualifications are required for the Creative Service Director role?

The required qualifications include formal training in architecture or interior design, leadership experience, and experience in graphics, layout, and interior signage, as well as familiarity with the luxury goods industry.

Is leadership experience necessary for this position?

Yes, leadership experience is necessary as the role involves providing guidance and management to the team.

What types of design experience are relevant to this role?

Relevant design experience includes graphics, layout, and interior signage, as well as an understanding of traffic flow and human scale.

How important is communication skills in this position?

Good communication and human relations skills are very important for this position as collaboration with various stakeholders is essential.

Will the Creative Service Director be involved with shopfitters?

Yes, the Creative Service Director will educate, negotiate, and work closely with shopfitters regarding designs, techniques, and materials.

What kind of analytical skills are beneficial for this role?

Strong analytical skills to identify critical concerns, prioritize tasks, and have problem-solving abilities are beneficial for this role.

How many projects can the Creative Service Director handle at once?

The ideal candidate should have the ability to handle a multitude of projects and issues simultaneously.

Is teamwork important for this role?

Yes, being an excellent team player and having strong interpersonal skills to interact with all levels within the organization is crucial.

Are there opportunities for employee development in this role?

Yes, the Creative Service Director is expected to provide direction, coaching, and developmental opportunities for subordinates.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.