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Credentialing Analyst-1

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RELX Group

14d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Legal
  • Manila
  • Quick Apply

AI generated summary

  • You must process applications, ensure regulatory compliance, manage queues, conduct credentialing accurately, communicate effectively, verify information, document interactions, and attend training.
  • You will process applications, manage workflows to meet goals, verify applicant information, communicate with stakeholders, and document interactions for compliance and audit purposes.

Requirements

  • Processing of applications submitted by the Sales or Fulfilment/On-Boarding Teams
  • Fulfills the regulatory (FCRA, GLBA, DPPA, FTC orders, Attorneys General order, etc.), data provider and company requirements for the different business units
  • Manage a working queue and orders being processed so that productivity, accuracy, and SLA goals are met
  • Conducts credentialing based on the type of request or order, accurately following the complex documented policies and procedures
  • Communicate via phone and email to applicants, customers, and to internal parties such as Sales, Onboarding, Legal, and IADP to obtain needed documentation or information to fulfill the credentialing requirements
  • Ensures accurate verification of applicants and existing customer information to determine a "pass" or "fail" decision
  • Utilizes variety of tools and systems to document all interactions, record the details of research and communications, as well as actions taken while credentialing (using the MBS-ECT tool) for FTC, vendor provider and other audit purposes and data retention requirements
  • Attends required training on policy and procedure updates as scheduled. Accurately applies the new information as trained when performing credentialing

Responsibilities

  • Processing of applications submitted by the Sales or Fulfilment/On-Boarding Teams
  • Fulfills the regulatory (FCRA, GLBA, DPPA, FTC orders, Attorneys General order, etc.), data provider and company requirements for the different business units
  • Manage a working queue and orders being processed so that productivity, accuracy, and SLA goals are met
  • Conducts credentialing based on the type of request or order, accurately following the complex documented policies and procedures
  • Communicate via phone and email to applicants, customers, and to internal parties such as Sales, Onboarding, Legal, and IADP to obtain needed documentation or information to fulfill the credentialing requirements
  • Ensures accurate verification of applicants and existing customer information to determine a "pass" or "fail" decision
  • Utilizes variety of tools and systems to document all interactions, record the details of research and communications, as well as actions taken while credentialing (using the MBS-ECT tool) for FTC, vendor provider and other audit purposes and data retention requirements
  • Attends required training on policy and procedure updates as scheduled. Accurately applies the new information as trained when performing credentialing

FAQs

What are the main responsibilities of a Credentialing Analyst-1?

The main responsibilities include processing applications, fulfilling regulatory and company requirements, managing a working queue, conducting credentialing, communicating with various stakeholders, ensuring accurate verification of information, utilizing tools for documentation, and attending required training on policy and procedure updates.

What regulatory requirements must a Credentialing Analyst-1 be familiar with?

A Credentialing Analyst-1 must be familiar with regulatory requirements such as the Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Driver's Privacy Protection Act (DPPA), Federal Trade Commission (FTC) orders, and relevant state Attorney General orders.

What tools and systems does a Credentialing Analyst-1 use?

A Credentialing Analyst-1 utilizes a variety of tools and systems, including the MBS-ECT tool for documentation of interactions, research details, and compliance for audit and data retention requirements.

How does the position involve communication with internal and external parties?

The position requires communication via phone and email with applicants, customers, and internal teams such as Sales, Onboarding, Legal, and IADP to obtain necessary documentation or information for credentialing.

What performance goals are expected from a Credentialing Analyst-1?

A Credentialing Analyst-1 is expected to meet productivity, accuracy, and service level agreement (SLA) goals while managing their working queue and processing orders.

Is training provided for the Credentialing Analyst-1 role?

Yes, required training on policy and procedure updates is provided, and it is expected that the new information is accurately applied when performing credentialing tasks.

Does LexisNexis offer equal employment opportunities?

Yes, LexisNexis is an equal opportunity employer and treats all qualified applicants without regard to race, color, creed, religion, sex, national origin, and other protected characteristics.

How can applicants request accommodations during the hiring process?

Applicants can request accommodations by completing the Applicant Request Support Form available at the provided link or by contacting 1-855-833-5120 for assistance.

A global provider of information-based analytics for professional and business customers across industries.

Technology
Industry
10,001+
Employees
1880
Founded Year

Mission & Purpose

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Please note that RELX does not contact people through social media and offer them jobs or contracts. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx