FAQs
What are the main responsibilities of a Credentialing Analyst-1?
The main responsibilities include processing applications, fulfilling regulatory and company requirements, managing a working queue, conducting credentialing, communicating with various stakeholders, ensuring accurate verification of information, utilizing tools for documentation, and attending required training on policy and procedure updates.
What regulatory requirements must a Credentialing Analyst-1 be familiar with?
A Credentialing Analyst-1 must be familiar with regulatory requirements such as the Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Driver's Privacy Protection Act (DPPA), Federal Trade Commission (FTC) orders, and relevant state Attorney General orders.
What tools and systems does a Credentialing Analyst-1 use?
A Credentialing Analyst-1 utilizes a variety of tools and systems, including the MBS-ECT tool for documentation of interactions, research details, and compliance for audit and data retention requirements.
How does the position involve communication with internal and external parties?
The position requires communication via phone and email with applicants, customers, and internal teams such as Sales, Onboarding, Legal, and IADP to obtain necessary documentation or information for credentialing.
What performance goals are expected from a Credentialing Analyst-1?
A Credentialing Analyst-1 is expected to meet productivity, accuracy, and service level agreement (SLA) goals while managing their working queue and processing orders.
Is training provided for the Credentialing Analyst-1 role?
Yes, required training on policy and procedure updates is provided, and it is expected that the new information is accurately applied when performing credentialing tasks.
Does LexisNexis offer equal employment opportunities?
Yes, LexisNexis is an equal opportunity employer and treats all qualified applicants without regard to race, color, creed, religion, sex, national origin, and other protected characteristics.
How can applicants request accommodations during the hiring process?
Applicants can request accommodations by completing the Applicant Request Support Form available at the provided link or by contacting 1-855-833-5120 for assistance.