FAQs
What is the primary responsibility of a Credentialing Analyst?
The primary responsibility of a Credentialing Analyst is to process applications submitted by the Sales or Fulfillment/On-Boarding Teams and ensure compliance with regulatory and company requirements while accurately managing a working queue and fulfilling credentialing requirements.
What are some of the regulatory requirements that must be fulfilled?
Some of the regulatory requirements include FCRA, GLBA, DPPA, FTC orders, and Attorneys General orders.
How does the Credentialing Analyst communicate with internal teams and applicants?
The Credentialing Analyst communicates via phone and email to obtain needed documentation or information from applicants, customers, and internal parties such as Sales, Onboarding, Legal, and IADP.
What tools and systems are utilized in this role?
A variety of tools and systems are utilized, including the MBS-ECT tool, to document interactions, record research details and communications, and track actions taken during the credentialing process.
Are there training requirements for this position?
Yes, the Credentialing Analyst is required to attend training on policy and procedure updates and must accurately apply the new information when performing credentialing tasks.
What is the work environment like for a Credentialing Analyst?
The work environment requires managing a working queue and orders to meet productivity, accuracy, and SLA goals while following complex documented policies and procedures.
What is the process for applicants with disabilities or other needs that require accommodation during the application process?
Applicants with disabilities or other needs that require accommodation can complete the Applicant Request Support Form at the provided link or contact the designated phone number for assistance.
Does LexisNexis have a diversity and equal opportunity policy?
Yes, LexisNexis is an equal opportunity employer, and qualified applicants are considered for employment without regard to various protected characteristics.
How does a Credentialing Analyst determine a "pass" or "fail" decision on an application?
A Credentialing Analyst ensures accurate verification of applicants and existing customer information to make a "pass" or "fail" decision based on the credentialing requirements.