FAQs
What is the primary role of a Credit and Collections Specialist?
The primary role of a Credit and Collections Specialist is to perform daily customer collections activities, negotiate repayment plans, conduct credit analyses, reconcile accounts, and provide reporting to management to ensure timely cash collections and mitigate financial risks.
What qualifications are needed for this position?
A Bachelor’s degree in finance or a related field is preferred, along with proficiency in SAP (especially the FSCM Collections Module) and advanced Microsoft Excel skills. Experience in driving process efficiencies and M&A is also a plus.
What software tools will I be using in this role?
You will primarily use SAP, particularly the FSCM Collections Module, and Microsoft Excel for financial analyses and reporting.
How important is communication in this position?
Communication is very important in this position, as you will need to negotiate with customers, collaborate with internal teams, and provide updates to management. Excellent verbal and written communication skills are essential.
Will I be working independently or as part of a team?
You will be part of a dynamic finance team, and while you may work independently on tasks, collaboration with team members and different departments is essential.
Is previous credit and collections experience necessary?
While not explicitly required, a strong background in credit and collections is emphasized and can significantly benefit your success in this role.
What kind of impact will I have in this role?
You will impact the company’s cash flow through timely collections, mitigate financial risks through thorough credit analyses, and drive process improvements within the finance function.
Are there opportunities for training or professional development?
The company offers a comprehensive range of health, wellness, and financial benefits, which may include opportunities for training and professional development. Your recruiter can provide more details.
What is the team structure for this position?
You will report to a local Finance Manager and coordinate day-to-day tasks with the Regional Collections Manager based in Dublin, Ireland.
Are flexible working hours an option for this role?
Yes, flexible working hours are preferred, allowing for a combination of European or local hours to suit personal or business requirements.