FAQs
What is the primary purpose of the Credit Control Specialist role?
The primary purpose of this role is to conduct fundamental credit analysis of corporate and bank risks, provide administrative support for credit control and billing functions, manage relationships with clients and brokers, resolve complex queries, and ensure prompt collection and reconciliation of premiums to support the investment process and business targets.
What are the main responsibilities of a Credit Control Specialist?
Key responsibilities include ensuring timely and accurate payments, taking ownership of the ledger, analysing credit control data, processing and allocating collections, documenting unrecognised cash items, reviewing credit control reports, maintaining stakeholder relationships, documenting procedures, training new starters, and contributing to process improvement.
What type of work experience is required for this position?
Relevant experience in the field is required.
Is experience in the insurance industry preferred for this role?
Yes, experience in credit control within the professional or financial services industry, particularly with a focus on insurance, is preferred.
What qualifications are necessary for the Credit Control Specialist position?
A tertiary degree or an equivalent combination of education and work experience is necessary.
Are there opportunities for career advancement in this role?
Yes, supervisory experience is desirable, indicating potential for career advancement. Additionally, there are opportunities to contribute to process improvement and training of new staff.
What skills are essential for a successful Credit Control Specialist?
Essential skills include analytical thinking, credit analysis, customer service, risk management, stakeholder management, and effective communication.
How should I apply for this position?
To submit your application, click "Apply" and follow the step-by-step process outlined in the job description.
Is QBE an equal opportunity employer?
Yes, QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction it operates.
Are accommodations available for individuals with disabilities?
Yes, reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities satisfactorily.