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Credit Control Specialist

  • Job
    Full-time
    Mid & Senior Level
  • Accounting & Tax
    Banking & Finance
  • Manila
  • Quick Apply

AI generated summary

  • You need relevant credit control experience, preferably in insurance, strong analytical skills, supervisory experience, and a tertiary degree or equivalent education.
  • You will manage payment collections, analyze credit data, reconcile reports, maintain stakeholder relationships, train new hires, and improve processes for efficient credit control operations.

Requirements

  • Necessary Work Experience includes:
  • Relevant experience in the field is required.
  • Preferred Work Experience includes:
  • Experience in credit control in professional or financial services industry preferably with Elders Insurance or related entity, credit control, and office/administration, with
  • Supervisory experience desirable.
  • Strong experience of credit control in a professional or financial services environment, proven success in a changing environment, and experience in a similar role, preferably in a shared service environment.
  • Experience working collaboratively with offshore partners desirable substantial experience in underwriting administration process (Market and Commercial Insurance), and Insurance Credit Control experience in the Market Insurance Industry.
  • Some experience in fundamental credit analysis.
  • Moderate finance or accounting experience, significant experience in a credit control team, and previous experience in managing a credit control team, within an Insurance environment.
  • Experience in the Xchanging process for accounting and settlements, experience within the Insurance industry, proven success in working to deadlines and objectives, and experience in credit control.
  • Necessary Qualifications include:
  • Tertiary Degree or equivalent combination of education and work experience.

Responsibilities

  • Ensure all payments are made on a timely basis and are accurate to maintain the reputation of the company.
  • Take ownership of the ledger and ensure that all avenues are explored to collect any outstanding debt.
  • Analyse all credit control-related data, identifying problem areas and acting on those problems accordingly.
  • Process, allocate and notify all entities of their respective shares of collections and premiums.
  • Identify and document all unrecognised cash items that are experiencing collection difficulties to ensure early escalation.
  • Review and reconcile credit control reports and broker statements.
  • Maintain relationships with stakeholders and provide excellent customer focus.
  • Document and maintain procedures, manuals, and user guides.
  • Train new starters to ensure awareness of processes and systems.
  • Contribute to the refinement of process procedures and systems for continuous improvement.

FAQs

What is the primary purpose of the Credit Control Specialist role?

The primary purpose of this role is to conduct fundamental credit analysis of corporate and bank risks, provide administrative support for credit control and billing functions, manage relationships with clients and brokers, resolve complex queries, and ensure prompt collection and reconciliation of premiums to support the investment process and business targets.

What are the main responsibilities of a Credit Control Specialist?

Key responsibilities include ensuring timely and accurate payments, taking ownership of the ledger, analysing credit control data, processing and allocating collections, documenting unrecognised cash items, reviewing credit control reports, maintaining stakeholder relationships, documenting procedures, training new starters, and contributing to process improvement.

What type of work experience is required for this position?

Relevant experience in the field is required.

Is experience in the insurance industry preferred for this role?

Yes, experience in credit control within the professional or financial services industry, particularly with a focus on insurance, is preferred.

What qualifications are necessary for the Credit Control Specialist position?

A tertiary degree or an equivalent combination of education and work experience is necessary.

Are there opportunities for career advancement in this role?

Yes, supervisory experience is desirable, indicating potential for career advancement. Additionally, there are opportunities to contribute to process improvement and training of new staff.

What skills are essential for a successful Credit Control Specialist?

Essential skills include analytical thinking, credit analysis, customer service, risk management, stakeholder management, and effective communication.

How should I apply for this position?

To submit your application, click "Apply" and follow the step-by-step process outlined in the job description.

Is QBE an equal opportunity employer?

Yes, QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction it operates.

Are accommodations available for individuals with disabilities?

Yes, reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities satisfactorily.

Finance
Industry
10,001+
Employees
1886
Founded Year

Mission & Purpose

QBE is an international insurer and reinsurer listed on the Australian Securities Exchange and headquartered in Sydney. We employ around 13,000 people in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.