Crew Member

Burger King

Oct 20

Applications are closed

Job
Full-time
Entry Level
Hospitality & Retail
Florence

Requirements

Serve customers politely and efficiently
Prepare food products to the correct specification
Ensure dining areas, kitchen and equipment are clean and tidy
Able to work on all workstations as required including
Prepare all products to the correct standards
Make sure all surfaces, equipment and utensils are cleaned and sanitized before, during and after use
Carry out cleaning of kitchen and dining areas.
Comply with all legal and company standards with regard to Health and Safety, fire safety, security and hygiene
Report all hazards and/or concerns immediately to the manager on duty
Serve all customers efficiently and in a friendly manner, ensuring that food is hot, served quickly and neatly presented.
Provide all customers with accurate orders, including condiments as required for their meal
Keep the Dining Area free from litter and clean all surfaces regularly
Answer customer queries or promptly direct customer complaints to the manager
Recognize and act on individual customer needs e.g. parents with children, elderly and disabled customers

Responsibilities

Serve customers politely and efficiently
Prepare food products to the correct specification
Ensure dining areas, kitchen and equipment are clean and tidy
Able to work on all workstations as required including
Prepare all products to the correct standards
Make sure all surfaces, equipment and utensils are cleaned and sanitized before, during and after use
Carry out cleaning of kitchen and dining areas.
Comply with all legal and company standards with regard to Health and Safety, fire safety, security and hygiene
Report all hazards and/or concerns immediately to the manager on duty
Serve all customers efficiently and in a friendly manner, ensuring that food is hot, served quickly and neatly presented.
Provide all customers with accurate orders, including condiments as required for their meal
Keep the Dining Area free from litter and clean all surfaces regularly
Answer customer queries or promptly direct customer complaints to the manager
Recognize and act on individual customer needs e.g. parents with children, elderly and disabled customers

FAQs

What are the main responsibilities of a Crew Member?

The main responsibilities include serving customers politely and efficiently, preparing food products to the correct specifications, and ensuring that dining areas, kitchen, and equipment are clean and tidy.

Is training provided for different workstations?

Yes, training is provided, and Crew Members are expected to be able to work on all workstations as required.

How is customer service emphasized in this role?

Customer service is emphasized by serving customers efficiently and in a friendly manner, ensuring food is hot and neatly presented, and addressing customer queries or directing complaints to the manager.

What cleaning duties are included in the job?

Crew Members must clean and sanitize all surfaces, equipment, and utensils before, during, and after use, as well as carry out cleaning of kitchen and dining areas regularly.

What health and safety standards must be followed?

Crew Members must comply with all legal and company standards regarding health and safety, fire safety, security, and hygiene, and report any hazards or concerns to the manager on duty immediately.

How should Crew Members handle customer complaints?

Crew Members should answer customer queries and promptly direct customer complaints to the manager for resolution.

Are there considerations for customers with special needs?

Yes, Crew Members are expected to recognize and act on individual customer needs, including providing assistance to parents with children, elderly, and disabled customers.

Burger King

Retail & Consumer Goods

Industry

10,001+

Employees

1954

Founded Year

Mission & Purpose

Burger King is a global fast-food chain specializing in flame-grilled burgers, fries, and other quick-service menu items. Their ultimate mission is to provide high-quality, delicious food in a quick and convenient manner, ensuring customer satisfaction. Their purpose is to deliver an enjoyable dining experience and maintain high standards of service, aiming to be the favorite burger restaurant for customers around the world.