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CRM Assistant (FTC)

  • Job
    Full-time
    Junior Level
  • Marketing
  • £23K
  • Manchester

AI generated summary

  • You must be self-motivated, eager to learn, with CRM knowledge. Experience in a fast-paced environment or marketing, or relevant degree is a plus. Familiarity with Microsoft suites and CRM tools desired.
  • You'll assist in creating and deploying targeted ECRM campaigns, analyzing results, and collaborating with colleagues to drive profitable customer growth.

Requirements

  • You’ll be self-motivated, enthusiastic, eager to learn with a knowledge of CRM
  • You’ll have experience of working in a complex and fast paced environment, or marketing or other relevant degree desirable
  • Microsoft suites and experience with CRM tools and systems desirable

Responsibilities

  • You’ll support the end-to-end process of creation and deployment of targeted and personalised ECRM campaigns (Email, App Push and Paper) to achieve the commercial targets.
  • Working within the team to support the development and growth of the customer base, play a contributing role in the creation of weekly, monthly & seasonal plans and objectives to maximise response.
  • You’ll utilise customer segmentation to deliver targeted customer programmes driving profitable performance.
  • You’ll produce weekly results and analysis, supplying recommendations for future actions.
  • Working in collaboration with colleagues in other departments to ensure the commercial objectives are met effectively, efficiently, on time and within budget.

FAQs

What qualifications and skills are required for the CRM Assistant role at N Brown?

To be successful in the CRM Assistant role at N Brown, you should be self-motivated, enthusiastic, and eager to learn with knowledge of CRM. Experience working in a complex and fast-paced environment, or a marketing or other relevant degree is desirable. Experience with Microsoft suites and CRM tools and systems is also desirable.

What will my main responsibilities be as a CRM Assistant at N Brown?

As a CRM Assistant at N Brown, your main responsibilities will include supporting the end-to-end process of creating and deploying targeted ECRM campaigns, assisting in the development and growth of the customer base, utilizing customer segmentation to drive targeted customer programs, producing weekly results and analysis, and collaborating with colleagues in other departments to meet commercial objectives.

What benefits are offered to CRM Assistants at N Brown?

Benefits offered to CRM Assistants at N Brown include hybrid working, 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days, annual bonus scheme, enhanced maternity and adoption leave, company pension with up to 8% N Brown contribution, mental health support, financial wellbeing support, colleague discount across all N Brown brands, onsite café with subsidised rates, life assurance, private medical insurance, and paid volunteer time.

How does N Brown support diversity and inclusion in the workplace?

N Brown is committed to building a diverse workforce and creating an inclusive environment that values equality for all. Diversity, Equity, and Inclusion are at the heart of the company's culture. N Brown believes in championing inclusion to become the most loved and trusted fashion retailer.

We exist to make our customers look and feel amazing #ProudToBeNBrown Follow @lifeatnbrown on Instagram

Retail & Consumer Goods
Industry
1001-5000
Employees
1875
Founded Year

Mission & Purpose

We are a Top 10 UK clothing and footwear digital retailer, with a home proposition, serving our customers across a portfolio of retail brands including JD Williams, Simply Be and Jacamo. Our ambition is to become the most inclusive retailer in the UK across fashion and home, which is relevant and accessible to all. Our Financial Services offering supports our accessibility by helping customers to spread the cost of shopping with us. Our Manchester grown business celebrates a heritage spanning over 160 years and we currently employ over 1,800 people across the UK.