FAQs
What qualifications and experience are required for the CRM Lead role at N Brown?
To be successful in the CRM Lead role, you should have experience in a similar role in a complex and fast-paced environment, a good understanding of Credit marketing, experience with email delivery platforms, customer targeting, data interpretation and analysis, and the ability to manage a varied workload. A relevant marketing qualification is also preferred.
What responsibilities does the CRM Lead have at N Brown?
The CRM Lead is responsible for producing and executing plans to engage existing and lapsed customers, utilizing customer segmentation for lifecycle programs, implementing targeted campaigns, supporting customer loyalty schemes, supervising the CRM assistant, collaborating across the tribe, supporting campaign planning, leading test plans, and championing FS capabilities within CRM campaigns.
What benefits are offered to the CRM Lead at N Brown?
The benefits for the CRM Lead at N Brown include a competitive bonus scheme, company pension matching up to 5%, life assurance, 24 days holiday plus bank holidays, colleague discount scheme, and additional holiday purchase options.