FAQs
What is the job title of the position being offered?
The job title is Customer Advisor.
What are the working hours for this position?
The position is part-time with 22 hours per week, and shifts are available from Monday to Sunday, between 7.00 am and 10.00 pm.
What is the pay rate for this job?
The UK Notional hourly rate is £13.28 per hour, which includes a specific location allowance of £1.07 per hour.
Is this a permanent position?
Yes, this is a permanent contract.
What are the key responsibilities of a Customer Advisor?
Key responsibilities include providing expert advice to customers, managing stock, setting up displays, and ensuring the store looks great, along with sales and potentially being trained in paint-mixing and cutting timber.
What skills and experience are required for this role?
Candidates should be friendly, eager to learn, and enjoy helping others, with flexibility to work in a team and a willingness to work weekends, evenings, and bank holidays.
What kind of benefits does the company offer?
The benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and wellbeing benefits.
Is there support for diversity and inclusion within the company?
Yes, the company is committed to making B&Q more diverse and representative of the communities it serves and is dedicated to fostering an inclusive environment where everyone can feel they belong.
Who can I contact for recruitment adjustments during the application or interview process?
You can contact recruitment@b-and-q.co.uk for any recruitment adjustments you may need.
Is experience in home improvement required for this job?
While not strictly required, an enthusiasm for home improvement is beneficial for candidates applying for this position.