FAQs
What is the hourly rate for the Customer Advisor role?
The hourly rate for this role is £11.44 and can increase to £12.02 across selected locations within London after 6 months in the role.
What kind of experience do I need to apply for this position?
Full training is provided, and experience in customer care and delivering great customer service is preferred but not essential.
What will my main responsibilities be as a Customer Advisor?
Your main responsibilities will include helping customers, advising them on products, ensuring store operations run smoothly, promoting in-store offers, and maintaining the store's cleanliness and presentation.
What are the working hours for this position?
The position offers 8 to 16 hours per week, and the scheduled shifts are generally focused on weekends.
Is there a possibility of career advancement within Boots?
Yes, joining as a Customer Advisor can be the start of a new career with Boots, and opportunities for career advancement and professional development may arise.
What benefits do you offer to employees?
Benefits include a retirement savings plan, generous employee discounts, enhanced discounts for Boots brands, and a range of additional perks that provide flexibility to suit individual needs.
Are there flexible working options available for this role?
Yes, we are open to discussing possible flexible working options, including job shares and reduced hours.
What type of training will I receive?
You will receive award-winning training accredited by the Institute of Customer Service to help you excel in your role.
Where is the location of the store for this position?
The position is located in Crawley, within the East Surrey and Sussex area in the southern region of the UK.
What should I expect during the interview process?
If your application is successful, you will be invited to attend an in-store interview within the next 14 days. Reasonable adjustments can be made to support you during this process if needed.