FAQs
What are the working hours for the Customer Advisor position?
The shifts available are Monday to Sunday, from 7.00 am to 8.00 pm, with full-time and part-time options of 30 hours per week.
What is the hourly pay rate for this job?
The UK Notional hourly rate for this position is £12.21 per hour.
What are the key responsibilities of a Customer Advisor?
The key responsibilities include becoming an expert advisor for customers, managing stock, setting up displays, assisting with sales, and providing excellent customer service.
Is training provided for specific skills?
Yes, there will be opportunities for training in areas such as paint-mixing and cutting timber.
What qualities are required for this role?
The ideal candidate should be happy to help, eager to learn, friendly, outgoing, and enjoy working in a team. A passion for home improvement is also important.
Are weekends and bank holidays included in the work schedule?
Yes, the role requires flexibility to work on a rota that includes weekends, evenings, and bank holidays.
What benefits are offered to employees?
Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, shopping discounts, an Employee Assistance Programme, and more.
How does B&Q support diversity and inclusion?
B&Q is committed to making the organization more diverse and representative of the communities it serves, providing a range of networks that promote belonging and equal opportunities for all employees.
What support is available during the application process?
Applicants can contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.