FAQs
What is the hourly rate for the Customer Advisor role?
The hourly rate for this role is £11.44 and can go up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in the role.
Is previous experience required for this role?
No previous experience is required, as full training is provided. However, experience in customer care and delivering great customer service would be beneficial.
What are the working hours for this position?
Various hours are available, including less than 8 hours per week, 16 to 24 hours per week, and 25 to 34 hours per week.
What will my primary responsibilities be as a Customer Advisor?
Your primary responsibilities will include helping customers, advising them on products, ensuring the store runs smoothly, and working collaboratively with other team members.
Are there opportunities for career growth within the company?
Yes, joining as a Customer Advisor can be the start of a new career with Boots, with opportunities for advancement available after gaining experience.
What benefits are offered to employees?
Benefits include the Boots Retirement Savings Plan, a generous employee discount, enhanced discounts for Boots brands, Boots Opticians, and Boots Hearingcare, along with other flexible benefits.
Does the role require teamwork?
Yes, enjoying working as part of a team and promoting a collaborative dynamic is essential for this role.
Will I have an interview if my application is successful?
Yes, if your application is successful, you will be invited to attend an in-store interview within the next 14 days.
Is there support available for applicants during the application process?
Yes, reasonable adjustments are available to help candidates perform their best during the application and interview process.