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Customer Advisor - Night Stock flow - Cardiff



23d ago

Applications are closed

  • Job
    Entry Level
  • Hospitality & Retail
  • Cardiff


  • A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple.
  • You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.


  • Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.


What are the working hours for this role?

The shifts available for this role are Monday - Sunday, from 9.00pm to 6.00am.

What is the hourly rate for this position?

The UK Notional hourly rate is £12.21 per hour, with an additional £2.00 per hour between 10pm - 5am.

Is there a possibility of gaining a forklift license?

Yes, there is a possibility of gaining a forklift license with this role.

Are colleagues under 18 allowed to work between 10pm-6am?

No, colleagues under 18 are not permitted to work between 10pm-6am.

What benefits are offered with this position?

Benefits include a competitive salary, pension scheme, holiday entitlement, wellness programs, discounts, and more.

Retail & Consumer Goods

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors