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Customer Advisor - Part Time

  • Job
    Entry Level
  • Hospitality & Retail
  • York
  • 13d left

AI generated summary

  • You need confidence, ambition, passion for customers, expert product knowledge, enthusiasm, and the ability to build rapport quickly. Drive the business forward and succeed personally.
  • You will welcome customers, provide expert product advice, and guide them through the sales process to help them choose the right products for their home décor projects.


  • Confidence and ambition
  • A passion for customers and delivering an exceptional experience
  • A ‘best in the business’ expert approach, we want you to know our products and services inside out, but don’t worry we will give you all the training and support you will need to succeed
  • Bags of enthusiasm to drive our business forward and personally succeed
  • Your own uniqueness and an ability to build rapport quickly


  • Welcoming customers to the store
  • Using your on-point product knowledge and expertise to help our customers choose the right products for their needs. All done in a way that delights them and gives you a great sense of pride
  • Delivering an in-store sales experience that is straightforward and easy for our customers
  • Being a Carpetright ambassador, product expert and having a passion for guiding customers through our sales process and their home décor projects


What are the main responsibilities of a Customer Advisor in this role?

The main responsibilities include welcoming customers to the store, using product knowledge to help customers choose the right products, delivering a straightforward sales experience, and guiding customers through their home décor projects.

What benefits are offered to Customer Advisors at Carpetright?

Benefits include unrivalled training, competitive pay with uncapped commission, generous product discounts, access to a digital GP, healthcare cash plan, wellbeing initiatives, cycle to work scheme, life assurance, pension scheme, and more.

What qualities are you looking for in a Customer Advisor candidate?

We are looking for candidates who are confident, ambitious, passionate about customer service, eager to learn about products and services, enthusiastic about driving business success, and able to build rapport quickly with customers.

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Retail & Consumer Goods
Founded Year

Mission & Purpose

Carpetright is a leading retailer specialising in flooring and home products, including carpets, vinyl, laminate, rugs, and beds. Their aim is to provide high-quality, stylish, and affordable home solutions to suit every customer's needs. By offering expert advice, free samples, and professional fitting services, Carpetright strives to make the process of enhancing homes easy and enjoyable. Their goal is to help customers create comfortable and beautiful living spaces through excellent products and services.