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Customer Advisors - Weekend

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Winchester

AI generated summary

  • You must be passionate about sales, provide excellent customer service, embrace a fast-paced environment, and have a positive attitude for progression in our growing, family-oriented company.
  • You will provide excellent customer service, advise on shoe care, achieve KPIs, be self-aware and responsible, work well in a team, and maintain store standards.

Requirements

  • Are you passionate about achieving sales targets and finding just the right products for customers?
  • Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
  • Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

Responsibilities

  • Deliver exceptional customer service
  • Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
  • Be self-aware, being able to question, learn, and take responsibility for yourself
  • Be a team player, maintaining a friendly, engaging, and positive attitude
  • Support the maintenance of store standards, product placements and stockroom

FAQs

What will my main responsibilities be as a Customer Advisor - Weekend?

Your main responsibilities will include providing high levels of customer service, advising customers on shoe care, handbags, and accessories, and offering genuine and knowledgeable advice on our products.

What kind of experience is required for this role?

Previous experience as a Sales Assistant, Retail Assistant, or in a Customer Care environment is beneficial, but full training and support will be provided. The right attitude and behaviors are key for success in this role.

What kind of environment can I expect to work in as a Customer Advisor - Weekend?

You can expect a friendly, engaging, and positive work environment where you will be valued and have the opportunity to make a real difference. Our stores are like family, offering a nurturing atmosphere to learn, grow, and thrive in.

Will I be working alone as a Customer Advisor on weekends?

While you may occasionally work independently, you will be part of a team of Customer Advisors who will support each other in delivering exceptional service to our customers.

A family business est. 1857. Designed to meet the busy lifestyles of today.

Travel & Leisure
Industry
501-1000
Employees
1857
Founded Year

Mission & Purpose

Jones Bootmaker is a UK-based retailer specialising in high-quality footwear and accessories for men and women. Their ultimate mission is to provide customers with stylish and comfortable footwear that reflects their individual style and personality. With a focus on craftsmanship and attention to detail, Jones Bootmaker aims to offer a wide range of footwear options to suit every occasion and preference. Their purpose is to help customers look and feel their best by providing timeless, durable footwear that combines classic design with modern trends.