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Customer and Trading Manager - Convenience

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail
    Business, Operations & Strategy
  • London

AI generated summary

  • You should have a passion for retail management, a desire to develop skills, accountability for performance, and a willingness to work flexibly in a supportive team environment.
  • You’ll manage daily operations, lead your team, plan shifts, ensure product availability, and provide thorough handovers, all while striving to optimize store performance.

Requirements

  • It couldn’t be easier to develop an amazing retail management career with Sainsbury’s.
  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class.
  • You’ll ultimately be accountable for making everything as good as it can be.
  • As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days.
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.
  • They will support and coach you to deliver great performance, whilst having plenty of time to develop.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.
  • Remember, you’ll be part of the Sainsbury’s team so you’ll never, ever be short of options.
  • Salary will be dependent upon your experience as well as the store size, complexity and location.
  • Alongside this, we also offer a great range of benefits for our managers, including:
  • Condensed working - you’ll have the opportunity to work your hours flexibly over 4 days
  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks.
  • This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
  • Free food and hot drinks provided for Colleagues in all our stores.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension – we’ll match 4-7% of your pension contributions.
  • Sainsbury’s share scheme – build up an investment at discounted rates.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Colleague networks – link with like-minded people to help fulfil your potential.
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Responsibilities

  • You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach.
  • Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork.
  • And at the end of every shift, you’ll give a thorough handover to the next Manager.
  • You’ll ultimately be accountable for making everything as good as it can be.

FAQs

What is the salary range for the Customer and Trading Manager position?

The salary for this position is £31,650.

Where is the position located?

The position is located at Herne Hill Local Store, London, SE24 9QH.

What type of contract is offered for this role?

This is a permanent contract.

What are the primary responsibilities of the Customer and Trading Manager?

The primary responsibilities include managing the store during your shift, leading the team, planning resources effectively, ensuring customer satisfaction, and providing thorough handovers to the next manager.

What qualifications or experience do I need to apply?

Previous experience in retail management is beneficial, but the role is also a great opportunity for those looking to begin their management career in retail.

What training and support will I receive?

You will receive a clear induction and orientation alongside a personalized training plan tailored to your needs, supported by your manager.

Can I work my full-time hours over fewer days?

Yes, you can work your full-time hours flexibly over four days.

What benefits do managers receive?

Benefits include a discount card, free food and drinks, generous holiday entitlement, pension contributions, share scheme, wellbeing support, and special offers on various services.

How does Sainsbury's support employee wellbeing?

Sainsbury's provides access to emotional support, counselling, legal and financial advice, as well as opportunities to connect with colleague networks.

Is there an opportunity for career development within the company?

Yes, Sainsbury's offers plenty of opportunities for skill development, coaching, and a clear pathway for career progression.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.