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Customer and Trading Manager - Nightshift

  • Job
    Full-time
    Entry, Junior & Mid Level

AI generated summary

  • You must be eligible for nightshift work, committed to a 4-night week, and open to benefits like discounts, generous leave, pension matching, wellbeing support, and special offers.
  • You’ll lead the overnight team, manage in-store operations, restock shelves, handle deliveries, plan shifts, and ensure smooth handovers, focusing on customer satisfaction and team performance.

Requirements

  • Nightshift premium - up to £4,500 annually for working nights, where eligible
  • 4 night week - our full-time nightshift managers work their hours across 4 nights
  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day
  • Free food and hot drinks provided for Colleagues in all our stores
  • Generous holiday entitlement, maternity and paternity leave
  • Pension – we’ll match 4-7% of your pension contributions
  • Sainsbury’s share scheme – build up an investment at discounted rates
  • Wellbeing support – access to emotional support, counselling, legal and financial advice
  • Colleague networks – link with like-minded people to help fulfil your potential
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more

Responsibilities

  • You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.

FAQs

What is the salary for the Customer and Trading Manager - Nightshift position?

The salary for this position is £29,250, with an additional nightshift premium of up to £4,500 annually for eligible roles.

Where is the job located?

The job is located at the Oldham Store, Oldham, OL1 1DJ.

What are the working hours for this role?

This is a nightshift position, and full-time nightshift managers work their hours across 4 nights a week.

What responsibilities does the Customer and Trading Manager - Nightshift have?

The manager will lead the overnight team, restock shelves, take in deliveries, manage store operations during the night, plan shift patterns, and ensure effective team performance.

What kind of training and development opportunities are provided?

New hires receive a clear induction and orientation, along with a tailored training plan and ongoing support from their manager to help them develop their skills.

Is there any support for wellbeing provided to employees?

Yes, wellbeing support is offered, including access to emotional support, counselling, legal and financial advice.

What benefits are offered to nightshift managers?

Benefits include a nightshift premium, discount card, free food and drinks, generous holiday entitlement, pension matching, share scheme, wellbeing support, and special offers on gym memberships and more.

Are there opportunities for career advancement?

Yes, there are plenty of opportunities for career advancement and skill development within Sainsbury’s.

Do I need previous management experience to apply for this role?

Previous management experience is not a strict requirement; the role is a great opportunity for those looking to start or develop their retail management career.

Is the role suitable for everyone?

The role may not be suitable for everyone, as it requires working night shifts, which may not align with all individuals' preferences or lifestyles.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.