You need fast-paced experience, excellent customer service skills, flexibility in shifts, a positive attitude, drive to succeed, and a friendly demeanor to support your team and customers.

You will assist customers, manage deliveries, provide excellent service, keep the bakery stocked with fresh goods, and maintain merchandise in non-food aisles.

Customer Relations

Hospitality & Retail

Large

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Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country.

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Retail & Consumer Goods

Lidl

<div>
 <div>
  <div>
   <div>
    <p>Summary</p>
   </div>
   <div>
    <p>£13.65 - £14.00 per hour | 30 hour contract | AM and PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme</p>
    <p>Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.</p>
    <p>Just like you.</p>
    <p>As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.</p>
    <p>In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.</p>
    <p>We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.</p>
   </div>
  </div>
  <div>
   <div>
    <p>What you'll do</p>
   </div>
   <div>
    <ul>
     <li>Be a Lidl expert, helping our customers with their questions, queries and requests</li>
     <li>Efficiently work deliveries as they arrive in store</li>
     <li>Passionately provide excellent customer service</li>
     <li>Proactively keep the bakery topped up by baking fresh goods</li>
     <li>Expertly merchandise and maintain our middle aisles of Non-Food products</li>
    </ul>
   </div>
  </div>
  <div>
   <div>
    <p>What you'll need</p>
   </div>
   <div>
    <ul>
     <li>Experience working in a fast-paced environment</li>
     <li>Excellent customer service skills</li>
     <li>Flexibility to start a shift early or finish late</li>
     <li>A positive approach to changing priorities</li>
     <li>Drive and passion to work hard and make your store a success</li>
     <li>A smile on your face and a friendly manner to inspire your team and help our customers</li>
    </ul>
   </div>
  </div>
  <div>
   <div>
    <p>What you'll receive</p>
   </div>
   <div>
    <ul>
     <li>30-35 days holiday (pro rata)</li>
     <li>10% in-store discount</li>
     <li>Pension scheme</li>
     <li>Enhanced family leave</li>
     <li>Long service award</li>
     <li>Plus, more of the perks you deserve</li>
    </ul>
    <p>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.<br> If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.</p>
    <p><br> Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.</p>
   </div>
  </div>
 </div>
</div>


 
  
   
    Summary
   
   
    £13.65 - £14.00 per hour | 30 hour contract | AM and PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
    Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
    Just like you.
    As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
    In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
    We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
   
  
  
   
    What you'll do
   
   
    
     Be a Lidl expert, helping our customers with their questions, queries and requests
     Efficiently work deliveries as they arrive in store
     Passionately provide excellent customer service
     Proactively keep the bakery topped up by baking fresh goods
     Expertly merchandise and maintain our middle aisles of Non-Food products
    
   
  
  
   
    What you'll need
   
   
    
     Experience working in a fast-paced environment
     Excellent customer service skills
     Flexibility to start a shift early or finish late
     A positive approach to changing priorities
     Drive and passion to work hard and make your store a success
     A smile on your face and a friendly manner to inspire your team and help our customers
    
   
  
  
   
    What you'll receive
   
   
    
     30-35 days holiday (pro rata)
     10% in-store discount
     Pension scheme
     Enhanced family leave
     Long service award
     Plus, more of the perks you deserve
    
    You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
     Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
   
  
 


Customer Assistant

Requirements

Responsibilities

FAQs

What is the hourly pay rate for the Customer Assistant position?

What are the shift hours for this position?

How many days of holiday do employees receive?

Is there an employee discount?

What additional benefits are provided?

What qualifications and skills are needed for this role?

What opportunities for career advancement are available?

Is there a requirement for a Disclosure and Barring Service check?

Is diversity and inclusion valued at Lidl?

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Lidl

Mission & Purpose