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Customer Assistant

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Lidl

Yesterday

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You need fast-paced experience, excellent customer service, shift flexibility, adaptability, a strong work ethic, and a friendly demeanor to inspire your team and serve customers.
  • You will assist customers, manage deliveries, ensure excellent service, bake fresh goods, and maintain Non-Food product displays in the store.

Requirements

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

Responsibilities

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

FAQs

What is the hourly pay rate for the Customer Assistant position?

The hourly pay rate is between £13.65 and £14.00, with additional pay for bank holidays and night shifts.

How many hours will I work each week as a Customer Assistant?

The contract is for 20 hours per week.

What types of shifts are available for this role?

There are AM and PM shifts available for the Customer Assistant position.

How much holiday will I receive as a Customer Assistant?

You will receive 30-35 days' holiday (pro rata).

Is there an employee discount available?

Yes, there is a 10% in-store discount available for employees.

Are there opportunities for advancement in this role?

Yes, there are plenty of ways to progress, with training available to help you thrive in your career.

What essential skills are needed for this position?

You will need experience working in a fast-paced environment, excellent customer service skills, flexibility in your schedule, a positive attitude, and a friendly manner.

What additional benefits do employees receive?

Employees receive benefits such as a pension scheme, enhanced family leave, a long service award, and more perks.

Is previous experience in retail necessary for this job?

While experience in a fast-paced environment is important, it is not specified that prior retail experience is necessary.

Will I need to undergo a background check for employment?

Yes, employment is conditional upon satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.