FAQs
What is the hourly pay rate for the Customer Assistant position?
The hourly pay rate is between £13.65 and £14.00, with additional pay for bank holidays and night shifts.
How many hours will I work each week as a Customer Assistant?
The contract is for 20 hours per week.
What types of shifts are available for this role?
There are AM and PM shifts available for the Customer Assistant position.
How much holiday will I receive as a Customer Assistant?
You will receive 30-35 days' holiday (pro rata).
Is there an employee discount available?
Yes, there is a 10% in-store discount available for employees.
Are there opportunities for advancement in this role?
Yes, there are plenty of ways to progress, with training available to help you thrive in your career.
What essential skills are needed for this position?
You will need experience working in a fast-paced environment, excellent customer service skills, flexibility in your schedule, a positive attitude, and a friendly manner.
What additional benefits do employees receive?
Employees receive benefits such as a pension scheme, enhanced family leave, a long service award, and more perks.
Is previous experience in retail necessary for this job?
While experience in a fast-paced environment is important, it is not specified that prior retail experience is necessary.
Will I need to undergo a background check for employment?
Yes, employment is conditional upon satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.