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Customer Assistant

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Boots UK

13d ago

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

Requirements

  • What you’ll need to have
  • Full training is provided for this role, and we are looking for people who:
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
  • It would be great if you also have
  • Experience providing customer care and delivering great customer service but this is not essential.

Responsibilities

  • Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
  • Get to know our in-store offers and schemes and promote them - the more info we can give our customers be better.
  • Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of

FAQs

What are the working hours for the Customer Assistant role?

The working hours are 8 to 16 hours per week, with various hours available.

Is previous experience in retail necessary for this position?

No, previous experience is not essential as full training is provided for this role.

What does the training involve for new employees?

Full training is provided, covering aspects of customer service, product knowledge, and store operations.

Are the benefits mentioned applicable to all employees?

Yes, the benefits apply to all employees, subject to eligibility, and include a pension, employee discounts, and a flexible benefits scheme.

Can I receive assistance during the application process?

Yes, we are happy to provide reasonable adjustments to help you perform at your best during the application and interview process.

What are the key responsibilities of a Customer Assistant?

Key responsibilities include assisting customers, promoting in-store offers, ensuring smooth store operations, and maintaining a clean and presentable environment.

What is the closing date for applications?

The closing date for applications is 02-Nov-2024.

Where is the store located?

The store is located at Unit B1 Nutgrove S/Ctr, Rathfarnham, Dublin.

Can I work flexible hours?

Yes, we are open to discussing possible flexible working options, including job share and reduced hours.

What should I expect in the interview process?

If your application is successful, you will be invited to attend an in-store interview within the next 14 days.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.