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Customer Assistant

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Morrisons

Jul 11

Applications are closed

  • Job
    Part-time
    Entry & Junior Level
  • Hospitality & Retail
  • Plymouth

Requirements

  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Responsibilities

  • All our Customer Assistants work hard and create a buzz of activity in our stores, providing a great service and a friendly face people love to see. It’s why our customers keep coming back for more.
  • Our roles are challenging, fast-paced with lots of variation whether you are working on Market Street, stock replenishment or on our checkouts. Our friendly team love going above and beyond to bring our customers what they want.

FAQs

What are the main responsibilities of a Customer Assistant?

As a Customer Assistant, your main responsibilities include providing excellent customer service, working on Market Street, assisting with stock replenishment, and operating the checkouts. You will be expected to create an engaging environment for customers and go above and beyond to meet their needs.

What benefits are offered for the Customer Assistant role?

The benefits for Customer Assistants include fully flexible shift patterns, six weeks of holiday (including bank holidays), a 15% discount in supermarkets and convenience stores from day one, an additional 10% discount for a friend or family member, career progression opportunities, subsidised in-store cafe options, a competitive pension and life assurance, healthcare benefits including Aviva Digital GP, and access to Morrisons MyPerks for discounts at various retailers.

What qualities are required to be a successful Customer Assistant?

A successful Customer Assistant should love providing exceptional service to customers, enjoy being active in a fast-paced environment, have a strong initiative to resolve customer queries, and be capable of using a range of equipment while maintaining high Health & Safety standards.

Is prior experience necessary for this role?

The job description does not specify that prior experience is necessary; however, a positive attitude and a willingness to learn and adapt to a fast-paced environment are essential.

What does the training process look like for new Customer Assistants?

While the specific details of the training process are not provided, new Customer Assistants can expect guidance and support as they learn the responsibilities of the role and familiarize themselves with store operations and customer service standards.

Are there flexible working hours for Customer Assistants?

Yes, Customer Assistants enjoy fully flexible shift patterns, which can help accommodate various schedules and provide work-life balance.

What age must applicants be to apply for the Customer Assistant position?

Applicants must be over the school leaver's age to apply for the Customer Assistant position. For more details on the school leaver's age, you should visit the specified link in the job description.

What types of support are available for employee well-being?

Employee well-being support includes healthcare benefits such as access to Aviva Digital GP, as well as a range of family-friendly policies, which encompass 26 weeks of maternity and adoption leave, as well as neonatal and fertility leave.

How can employees give back to the community while working as a Customer Assistant?

Employees have the option to make payroll donations to charity as part of their employment, enabling them to support community initiatives and charitable organizations.

Is there an opportunity for career advancement within the Customer Assistant role?

Yes, there are career progression and development opportunities available for Customer Assistants, allowing them to grow and advance within the company.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health