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Customer Assistant

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Lidl

26d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You need fast-paced experience, excellent customer service skills, flexibility in hours, adaptability to change, a strong work ethic, and a friendly demeanor to inspire your team and customers.
  • You will assist customers, handle deliveries, provide excellent service, bake fresh goods for the bakery, and manage the merchandising of Non-Food products in-store.

Requirements

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

Responsibilities

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

FAQs

What is the pay rate for a Customer Assistant at Lidl?

The pay rate ranges from £13.65 to £14.00 per hour, with additional pay for bank holidays and night shifts.

How many hours is the Customer Assistant position?

The Customer Assistant position is part-time, typically requiring 30-35 hours per week.

What kind of benefits does Lidl offer to Customer Assistants?

Benefits include 30-35 days’ holiday (pro rata), a 10% in-store discount, a pension scheme, enhanced family leave, and a long service award, among others.

Is prior experience necessary for this role?

Experience working in a fast-paced environment is preferred, along with excellent customer service skills.

What key responsibilities will a Customer Assistant have?

Key responsibilities include assisting customers, processing deliveries, providing excellent customer service, maintaining bakery and non-food product displays, and ensuring the store is clean and organized.

Are there opportunities for advancement within Lidl?

Yes, Lidl offers training and career progression opportunities, allowing you to specialize in areas like Freshness, Non-Food, or Bakery.

Does Lidl value diversity in their hiring?

Yes, Lidl is committed to diversity, equity, and inclusion, welcoming applicants from all backgrounds.

Is flexibility required in the scheduling for this position?

Yes, flexibility to start early or finish late is required for this role.

Are there any conditions for employment?

Yes, employment is conditional upon satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.