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Customer Assistant

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Boots UK

Aug 30

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

Requirements

  • What you’ll need to have
  • Full training is provided for this role, and we are looking for people who:
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
  • It would be great if you also have
  • Experience providing customer care and delivering great customer service but this is not essential.

Responsibilities

  • Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
  • Get to know our in-store offers and schemes and promote them - the more info we can give our customers be better.
  • Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in the stock rooms
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of

FAQs

What is the role of a Customer Assistant at Boots?

The Customer Assistant will assist customers, operate tills, advise on products, and help ensure the store runs smoothly.

Is previous retail experience required for this position?

No, previous experience is not essential, but it would be beneficial to have experience in customer care and delivering great customer service.

What are the working hours for this role?

The role typically offers 25 to 34 hours per week, with a shift pattern including weekdays and weekends.

What benefits are offered to Customer Assistants?

Benefits include pension membership, partial paid maternity leave, a discretionary annual bonus, generous employee discounts, and a flexible benefits scheme.

How does Boots support diversity and inclusion in the workplace?

Boots is committed to fostering a working environment that embraces diversity, ensuring all colleagues can be themselves and reach their full potential.

What kind of training will I receive?

Full training is provided for the Customer Assistant role to ensure you are well-equipped to assist customers and perform your tasks effectively.

How can I apply for this position?

If your application is successful, you will be invited to attend an in-store interview within the next 14 days.

Is there an option for flexible working arrangements?

Yes, Boots is open to discussing possible flexible working options, including job sharing and reduced hours.

What is the company culture at Boots?

Boots fosters a culture of consideration and inclusivity, aiming to create a positive and supportive working environment for all employees.

How do I find out more about life and careers at Boots?

You can find more information by clicking on the link provided in the job description for details about life and careers at Boots.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.

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