FAQs
What is the hourly wage for the Customer Assistant position?
The starting wage is £12.05 per hour, which rises to £13.70 per hour after three years of service.
What are the shift patterns for this position?
The shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.
Is previous experience in a customer-facing role necessary?
Previous experience is preferred but not essential, provided the candidate has the right attitude and a willingness to learn.
What are the holiday benefits for the Customer Assistant role?
The position offers 29 days of holiday per annum (pro rata), which includes Bank Holidays.
Are there opportunities for career development in this position?
Yes, there are genuine opportunities for career development, including being invited to join the Leadership Academy for high-performing individuals as part of ongoing development.
Is there a minimum age requirement for this role?
Yes, you must be 18 years or older to work as a Customer Assistant, as the role involves selling alcohol.
What benefits do employees receive after one year?
After one year, employees are eligible for a company pension and various other benefits, including discounts with Vodafone and other partner organizations.
Are there any additional supplements for unsocial hours?
Yes, additional supplements are paid depending on the days and hours worked, with specific rates for unsocial hours and overtime.
What qualities are required for this position?
A can-do attitude, excellent customer service skills, responsibility, reliability, ability to work in a fast-paced environment, and being a good team player are essential for this role.
Does Lidl value diversity and inclusion in the workplace?
Yes, Lidl values diversity and inclusion, ensuring that all applicants have the same opportunity regardless of gender, race, religious belief, and other factors.