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Customer Assistant - Belgard

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Lidl

10d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

AI generated summary

  • You should have a can-do attitude, excellent customer service skills, reliability, and enjoy a fast-paced environment. Teamwork is key; prior customer-facing experience is a plus.
  • You will interact with customers friendly, ensure stock control, maintain cleanliness, manage waste, follow freshness principles, and assist in stock counting.

Requirements

  • - A can-do attitude and excellent customer service skills
  • - The willingness to go the extra mile for our customers
  • - To be responsible and reliable
  • - To enjoy working in a fast-paced, varied environment
  • - A good team player
  • - Preferably, previous experience in a customer-facing role but this is not essential provided you have the right attitude

Responsibilities

  • Interacting with the customer in a pleasant, friendly and helpful manner
  • Ensuring stock loss controls are followed in all areas of the store
  • Maintaining store and external cleanliness and hygiene standards
  • Following freshness and rotation principles
  • Ensuring all waste is managed correctly
  • Assisting in the stock count process

FAQs

What is the salary for the Customer Assistant position?

The salary starts at €14.80 per hour, rising to €16.90 per hour after 3 years, with additional pay for unsocial hours, overtime, and bank holidays.

What are the shift patterns for the role?

Shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts in the afternoon.

Is previous experience required for this position?

Previous experience in a customer-facing role is preferred but not essential as the right attitude is more important.

What benefits do employees receive?

Employees receive various benefits including paid holidays, a company pension, career development opportunities, health insurance discounts, and a Bike to Work Scheme.

Do I need to be of a certain age to apply?

Yes, applicants must be 18 or over to sell alcohol in the store.

What type of work environment can I expect?

You can expect a fast-paced and varied working environment that involves interacting with customers and maintaining store standards.

Are there opportunities for career progression?

Yes, there are genuine opportunities for career development, and high-performing individuals may be invited to join the Leadership Academy.

How many days of holiday do employees get?

Employees receive 20 days of holidays per annum on a pro rata basis.

What are the working hours for the Customer Assistant?

The working hours are on a standard 30-hour contract, with varied shifts based on store needs.

Is Lidl an equal opportunities employer?

Yes, Lidl is an equal opportunities employer and values diversity and inclusion in the workplace.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.