FAQs
What are the working hours for the Customer Assistant position?
The working hours for the Customer Assistant position vary as you may be assigned to morning, middle, or late shifts, starting from 5am to late evening.
What is the pay structure for this position?
The pay starts at €14.80 per hour, rising to €16.90 per hour after three years, with additional pay for unsocial hours, overtime, and bank holidays.
Is prior experience required for this role?
Previous experience in a customer-facing role is preferred but not essential; a positive attitude and excellent customer service skills are what we value most.
Are there opportunities for career advancement?
Yes, there are genuine opportunities for career development, and high-performing individuals may be invited to join our Leadership Academy.
What benefits do employees receive?
Employees receive 20 days of annual leave pro rata, a company pension after one year, health insurance discounts, and participation in the Bike to Work Scheme, among other benefits.
Is there an age requirement to work as a Customer Assistant?
Yes, you must be 18 or over to work as a Customer Assistant since the role requires selling alcohol.
How does Lidl support diversity and inclusion?
Lidl values diversity and inclusion in the workplace and ensures equal opportunities for all applicants, making accommodations as necessary during the recruitment process.
What are the cleanliness and hygiene standards expected in this role?
You will be responsible for maintaining store and external cleanliness and hygiene standards, ensuring that all areas are well presented and managed correctly.
Is there support for work-life balance?
Yes, Lidl provides a range of benefits and accommodations to support employees' work-life balance, including flexible shifts and leave options.
How does Lidl recognize high-performing employees?
High-performing employees may be recognized and invited to participate in Lidl's Leadership Academy as part of their ongoing development.