FAQs
What are the main responsibilities of a Customer Assistant at Lidl?
The main responsibilities include interacting with customers in a friendly manner, ensuring stock loss controls are followed, maintaining store cleanliness and hygiene standards, following freshness and rotation principles, managing waste correctly, and assisting in the stock count process.
What is the minimum age requirement to work as a Customer Assistant?
You must be 18 years or over to work in our store, as you will be required to sell alcohol.
What is the pay structure for this position?
The pay starts at €14.80 per hour and can rise to €16.90 per hour after three years, with additional rates for unsocial hours, overtime, Sundays, and bank holidays.
Are there opportunities for career development?
Yes, there are genuine opportunities for career development, and high-performing individuals may be invited to join our Leadership Academy as part of their ongoing development.
What benefits does Lidl offer to its employees?
Benefits include a competitive salary, 20 days of holidays per annum (pro rata), a company pension after one year, health insurance discounts, a bike to work scheme, mobile and broadband discounts, as well as maternity and paternity leave top-up.
What shift patterns are available for the Customer Assistant role?
The available shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts in the afternoon.
Is previous experience required for this role?
Preferably, previous experience in a customer-facing role is preferred, but it is not essential if you have the right attitude and can-do spirit.
What are the working hours for the Customer Assistant position?
The role is a standard 30-hour contract, and the working hours will vary depending on the shift pattern chosen.
Does Lidl promote a diverse and inclusive work environment?
Yes, Lidl values diversity and inclusion in the workplace, ensuring all applicants have equal opportunities regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.
How do I apply for the Customer Assistant position?
To apply for the Customer Assistant position, please visit the Lidl careers website or the specific job listing for detailed application instructions.