FAQs
What is the starting salary for a Customer Assistant?
The starting salary for a Customer Assistant is €14.80 per hour.
What are the shift patterns for this role?
The shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.
Is prior experience in a customer-facing role necessary?
Previous experience in a customer-facing role is preferred but not essential, provided you have the right attitude and excellent customer service skills.
Are Customer Assistants required to sell alcohol?
Yes, as a Customer Assistant, you are required to sell alcohol, therefore you must be 18 or over to work in the store.
What benefits does Lidl offer to its employees?
Lidl offers various benefits including a company pension, 20 days of holidays per annum pro rata, discounts on Circle K and private health insurance, a Bike to Work Scheme, and mobile and broadband discounts, among others.
How does the salary increase over the years?
The salary increases annually, with rates rising to €16.90 per hour after 3 years, and additional supplementary pay for unsocial hours, overtime, and bank holidays.
What is expected of a Customer Assistant in terms of customer interaction?
A Customer Assistant is expected to interact with customers in a pleasant, friendly, and helpful manner.
How many hours does the standard contract cover?
The standard contract for a Customer Assistant covers 30 hours per week.
What initiatives promote career development at Lidl?
Lidl offers genuine opportunities for career development, and high-performing individuals are invited to join the Leadership Academy as part of their ongoing development.
Does Lidl provide accommodations for applicants with special requirements?
Yes, Lidl ensures that any reasonable accommodations are implemented as part of the recruitment and selection process for applicants with particular requirements.