You should have a can-do attitude, excellent customer service skills, be reliable, enjoy a fast-paced environment, work well in a team, and preferably have customer-facing experience.

You will interact with customers, uphold store cleanliness, manage stock and waste, ensure freshness, follow loss controls, and assist in stock counts.

Customer Relations

Hospitality & Retail

United Kingdom

Belfast

Large

Welcome to Lidl International! 🌎

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Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country.

*In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.

Retail & Consumer Goods

Lidl

<div>
 <div>
  <div>
   <div>
    <p>Summary</p>
   </div>
   <div>
    <p><i> From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.</i></p>
    <p>Customer obsessed, high energy and love learning every day?<br> If that sounds like you, earn £348+ per week as a Customer Assistant on our standard 30 hour contract.<br> Your role will be varied working across different shift times, tasks and with different colleagues.<br> What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)</p>
    <p><i> As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.</i></p>
    <p>Shift Patterns:</p>
    <ul>
     <li><i> Morning shift:</i> Starting at 5am or 6am with your team, your role will be to get our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl!</li>
     <li><i> Middle shift: </i>Starting mid-morning or early afternoon, your role will be to ensure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues</li>
     <li><i> Late shift:</i> From your start time in the afternoon, your role will be to ensure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day by following merchandising principles before closing time</li>
    </ul>
   </div>
  </div>
  <div>
   <div>
    <p>What you'll do</p>
   </div>
   <div>
    <ul>
     <li>Interacting with the customer in a pleasant, friendly and helpful manner</li>
     <li>Ensuring stock loss controls are followed in all areas of the store</li>
     <li>Maintaining store and external cleanliness and hygiene standards</li>
     <li>Following freshness and rotation principles</li>
     <li>Ensuring all waste is managed correctly</li>
     <li>Assisting in the stock count process</li>
    </ul>
   </div>
  </div>
  <div>
   <div>
    <p>What you'll need</p>
   </div>
   <div>
    <ul>
     <li>A can-do attitude and excellent customer service skills</li>
     <li>The willingness to go the extra mile for our customers</li>
     <li>To be responsible and reliable</li>
     <li>To enjoy working in a fast-paced, varied environment</li>
     <li>A good team player</li>
     <li>Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude</li>
    </ul>
   </div>
  </div>
  <div>
   <div>
    <p>What you'll receive</p>
   </div>
   <div>
    <ul>
     <li>£12.05 per hour rising to £13.70 per hour after 3 years</li>
     <li>Additional supplements paid depending on the days &amp; hours worked*</li>
     <li>29 days holidays per annum (pro rata, including Bank Holidays)</li>
     <li>Company pension after 1 year</li>
     <li>Genuine opportunities for career development</li>
     <li>Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development</li>
     <li>Mobile and broadband discounts with Vodafone</li>
     <li>Generous discounts available; Circle K, Bike to Work</li>
     <li>Maternity Leave top up, Marriage leave, Employee Assistance Programme</li>
    </ul>
    <p></p>
    <p><br> Year 1</p>
    <ul>
     <li>Basic Rate £12.05</li>
     <li>£15.06 (Unsocial Hours)</li>
     <li>£18.08 (Overtime/Sundays)</li>
    </ul>
    <p>Year 2</p>
    <ul>
     <li>Basic Rate £12.40</li>
     <li>£15.50 (Unsocial Hours)</li>
     <li>£18.60 (Overtime/Sundays)</li>
    </ul>
    <p><br> Year 3</p>
    <ul>
     <li>Basic Rate £13.00</li>
     <li>£16.25 (Unsocial Hours)</li>
     <li>£19.50 (Overtime/Sundays)</li>
    </ul>
    <p>Year 4</p>
    <ul>
     <li>Basic Rate £13.70</li>
     <li>£17.13 (Unsocial Hours)</li>
     <li>£20.55 (Overtime/Sundays)</li>
    </ul>
    <p>Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.</p>
   </div>
  </div>
 </div>
</div>


 
  
   
    Summary
   
   
     From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
    Customer obsessed, high energy and love learning every day? If that sounds like you, earn £348+ per week as a Customer Assistant on our standard 30 hour contract. Your role will be varied working across different shift times, tasks and with different colleagues. What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best!)
     As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.
    Shift Patterns:
    
      Morning shift: Starting at 5am or 6am with your team, your role will be to get our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl!
      Middle shift: Starting mid-morning or early afternoon, your role will be to ensure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues
      Late shift: From your start time in the afternoon, your role will be to ensure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day by following merchandising principles before closing time
    
   
  
  
   
    What you'll do
   
   
    
     Interacting with the customer in a pleasant, friendly and helpful manner
     Ensuring stock loss controls are followed in all areas of the store
     Maintaining store and external cleanliness and hygiene standards
     Following freshness and rotation principles
     Ensuring all waste is managed correctly
     Assisting in the stock count process
    
   
  
  
   
    What you'll need
   
   
    
     A can-do attitude and excellent customer service skills
     The willingness to go the extra mile for our customers
     To be responsible and reliable
     To enjoy working in a fast-paced, varied environment
     A good team player
     Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
    
   
  
  
   
    What you'll receive
   
   
    
     £12.05 per hour rising to £13.70 per hour after 3 years
     Additional supplements paid depending on the days & hours worked*
     29 days holidays per annum (pro rata, including Bank Holidays)
     Company pension after 1 year
     Genuine opportunities for career development
     Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development
     Mobile and broadband discounts with Vodafone
     Generous discounts available; Circle K, Bike to Work
     Maternity Leave top up, Marriage leave, Employee Assistance Programme
    
    
     Year 1
    
     Basic Rate £12.05
     £15.06 (Unsocial Hours)
     £18.08 (Overtime/Sundays)
    
    Year 2
    
     Basic Rate £12.40
     £15.50 (Unsocial Hours)
     £18.60 (Overtime/Sundays)
    
     Year 3
    
     Basic Rate £13.00
     £16.25 (Unsocial Hours)
     £19.50 (Overtime/Sundays)
    
    Year 4
    
     Basic Rate £13.70
     £17.13 (Unsocial Hours)
     £20.55 (Overtime/Sundays)
    
    Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
   
  
 


Customer Assistant - Crumlin Road, Belfast

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Lidl

Mission & Purpose