FAQs
What is the pay for the Customer Assistant position?
The pay starts at £12.05 per hour, rising to £13.70 per hour after 3 years, with additional supplements depending on the days and hours worked.
What are the shift patterns for this role?
The shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.
Is previous experience required for the Customer Assistant position?
Previous experience in a customer-facing role is preferred but not essential, provided you have the right attitude and customer service skills.
What benefits do employees receive?
Employees receive £12.05 per hour (rising to £13.70 per hour after 3 years), 29 days of holidays (pro rata), a company pension after 1 year, career development opportunities, mobile and broadband discounts, and generous discounts with various partners, among other benefits.
What are the working conditions like?
The working environment is fast-paced and varied, requiring employees to interact with customers, manage stock, and maintain cleanliness and hygiene standards in the store.
What is Lidl's policy on age restrictions for employment?
You must be 18 or over to work in our store as a Customer Assistant, as the role involves selling alcohol.
Does Lidl offer support for career development?
Yes, Lidl offers genuine opportunities for career development, and high-performing individuals will be invited to join the Leadership Academy as part of their ongoing development.
Are there additional hours available beyond the standard contract?
Yes, there are opportunities for overtime, with additional pay rates for unsocial hours and Sundays.
What measures does Lidl take to promote diversity and inclusion?
Lidl values diversity and inclusion in the workplace and ensures that all applicants have equal opportunities, regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.
What kind of training is provided for new employees?
New employees will receive training aimed at helping them deliver excellent customer service and familiarizing them with store operations and procedures.