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Customer Assistant - Dock Road, Limerick

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Lidl

6d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Limerick

AI generated summary

  • You must have a can-do attitude, excellent customer service skills, be reliable, enjoy fast-paced work, be a team player, and have a willingness to go the extra mile. Experience is a plus but not essential.
  • You will interact with customers, maintain cleanliness, follow stock loss controls, manage waste, assist in stock counting, and ensure proper stock rotation and freshness in the store.

Requirements

  • A can-do attitude and excellent customer service skills
  • The willingness to go the extra mile for our customers
  • To be responsible and reliable
  • To enjoy working in a fast-paced, varied environment
  • A good team player
  • Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude

Responsibilities

  • Interacting with the customer in a pleasant, friendly and helpful manner
  • Ensuring stock loss controls are followed in all areas of the store
  • Maintaining store and external cleanliness and hygiene standards
  • Following freshness and rotation principles
  • Ensuring all waste is managed correctly
  • Assisting in the stock count process

FAQs

What are the shift patterns for the Customer Assistant position?

The shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.

What is the minimum age requirement to work as a Customer Assistant?

You must be 18 or over to work in this role, as selling alcohol is required.

What qualifications or experience do I need to apply for this role?

A can-do attitude and excellent customer service skills are required, along with the willingness to go the extra mile for customers. Previous experience in a customer-facing role is preferred but not essential if you have the right attitude.

What benefits do I receive as a Customer Assistant?

Benefits include competitive pay that increases with years of service, 20 days of holidays per annum pro rata, a company pension after one year, career development opportunities, discounts on health insurance, and various other employee perks.

How is the pay structured for Customer Assistants?

The pay starts at €14.80 per hour, increasing to €16.90 per hour after three years, with additional rates for unsocial hours, overtime, and bank holidays.

Is there an opportunity for career advancement at Lidl?

Yes, there are genuine opportunities for career development, and high-performing individuals may be invited to join Lidl's Leadership Academy for ongoing development.

Are there any specific cleanliness standards that need to be followed?

Yes, maintaining store and external cleanliness and hygiene standards is part of the responsibilities of a Customer Assistant.

What are the working conditions like at Lidl?

The working environment is fast-paced and varied, involving interaction with customers, stock management, and ensuring the store is well-presented and fully stocked.

Does Lidl have an equal opportunities policy?

Yes, Lidl is an equal opportunities employer and values diversity and inclusion in the workplace, ensuring that all applicants have the same opportunity regardless of various personal characteristics.

Are there any additional discounts or perks provided to employees?

Yes, employees can access discounts on mobile and broadband services with the Three network, as well as discounts for Circle K and private health insurance.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.