FAQs
What are the shift patterns for the Customer Assistant position?
The shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.
What is the minimum age requirement to work as a Customer Assistant?
You must be 18 or over to work in this role, as selling alcohol is required.
What qualifications or experience do I need to apply for this role?
A can-do attitude and excellent customer service skills are required, along with the willingness to go the extra mile for customers. Previous experience in a customer-facing role is preferred but not essential if you have the right attitude.
What benefits do I receive as a Customer Assistant?
Benefits include competitive pay that increases with years of service, 20 days of holidays per annum pro rata, a company pension after one year, career development opportunities, discounts on health insurance, and various other employee perks.
How is the pay structured for Customer Assistants?
The pay starts at €14.80 per hour, increasing to €16.90 per hour after three years, with additional rates for unsocial hours, overtime, and bank holidays.
Is there an opportunity for career advancement at Lidl?
Yes, there are genuine opportunities for career development, and high-performing individuals may be invited to join Lidl's Leadership Academy for ongoing development.
Are there any specific cleanliness standards that need to be followed?
Yes, maintaining store and external cleanliness and hygiene standards is part of the responsibilities of a Customer Assistant.
What are the working conditions like at Lidl?
The working environment is fast-paced and varied, involving interaction with customers, stock management, and ensuring the store is well-presented and fully stocked.
Does Lidl have an equal opportunities policy?
Yes, Lidl is an equal opportunities employer and values diversity and inclusion in the workplace, ensuring that all applicants have the same opportunity regardless of various personal characteristics.
Are there any additional discounts or perks provided to employees?
Yes, employees can access discounts on mobile and broadband services with the Three network, as well as discounts for Circle K and private health insurance.