FAQs
What are the working hours for the Customer Assistant role?
The Customer Assistant position involves varied shift patterns including morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.
What is the minimum age requirement to work as a Customer Assistant?
You must be 18 years or older to work in this position since selling alcohol is part of the role.
What skills are needed for the Customer Assistant role?
A can-do attitude, excellent customer service skills, reliability, a willingness to go the extra mile for customers, and the ability to work in a fast-paced environment are essential for this role.
Is previous experience in a customer-facing role necessary?
Previous experience in a customer-facing role is preferred but not essential, as the right attitude is considered more important.
What is the starting pay for this position?
The starting pay for a Customer Assistant is €14.80 per hour, which can increase over time based on your length of service.
What benefits do employees receive after one year of service?
After one year, employees become eligible for a company pension and other benefits, including discounts and leave entitlements.
Are there opportunities for career development?
Yes, there are genuine opportunities for career development, including the possibility to be invited to join Lidl's Leadership Academy for high performers.
Does Lidl offer any additional support for employees with specific needs?
Yes, Lidl ensures that any reasonable accommodations are implemented as part of the recruitment and selection process to support diversity and inclusion.
What holiday entitlement does the role offer?
Employees are entitled to 20 days of holidays per annum, pro rata.
Are there any additional financial incentives for working unsocial hours?
Yes, employees earn supplementary pay for unsocial hours worked, as well as overtime and bank holiday rates, which increase with each year of service.