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Customer Assistant - Dundonald

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Lidl

Sep 10

Applications are closed

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • - A can-do attitude and excellent customer service skills
  • - The willingness to go the extra mile for our customers
  • - To be responsible and reliable
  • - To enjoy working in a fast-paced, varied environment
  • - A good team player
  • - Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude

Responsibilities

  • Interacting with the customer in a pleasant, friendly and helpful manner
  • Ensuring stock loss controls are followed in all areas of the store
  • Maintaining store and external cleanliness and hygiene standards
  • Following freshness and rotation principles
  • Ensuring all waste is managed correctly
  • Assisting in the stock count process

FAQs

What is the pay rate for a Customer Assistant at Lidl?

The starting pay rate is £12.05 per hour, which increases to £13.70 per hour after three years.

What are the shift patterns for this role?

The shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.

Do I need previous experience to apply for this position?

Previous experience in a customer-facing role is preferred but not essential, provided you have the right attitude.

Can I work in this role if I am under 18?

No, you must be 18 or over to work as a Customer Assistant, as you are required to sell alcohol.

What benefits do I receive as a Customer Assistant?

Benefits include a competitive hourly wage, 29 days holiday per annum (pro rata), company pension after one year, career development opportunities, and various discounts.

Are there opportunities for career growth within Lidl?

Yes, there are genuine opportunities for career development, and high-performing individuals may be invited to join Lidl's Leadership Academy for ongoing development.

What type of work environment can I expect?

You can expect a fast-paced, varied work environment where teamwork and excellent customer service are essential.

Does Lidl provide any support for employees' well-being?

Yes, Lidl offers an Employee Assistance Programme, maternity leave top-up, and marriage leave to support employees' well-being.

Is there a dress code for Customer Assistants?

While the job description does not specify a dress code, it typically aligns with company uniform standards.

How do I apply for the Customer Assistant position?

You can apply for the position by visiting Lidl's careers page or through job posting platforms where the position is advertised.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.

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