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Customer Assistant - Dundrum

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Lidl

14d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

AI generated summary

  • You should have a can-do attitude, excellent customer service skills, be reliable, enjoy fast-paced work, be a team player, and preferably have experience in a customer-facing role.
  • You will engage customers warmly, maintain cleanliness, manage stock effectively, follow freshness principles, handle waste properly, and assist with stock counting.

Requirements

  • A can-do attitude and excellent customer service skills
  • The willingness to go the extra mile for our customers
  • To be responsible and reliable
  • To enjoy working in a fast-paced, varied environment
  • A good team player
  • Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude

Responsibilities

  • Interacting with the customer in a pleasant, friendly and helpful manner
  • Ensuring stock loss controls are followed in all areas of the store
  • Maintaining store and external cleanliness and hygiene standards
  • Following freshness and rotation principles
  • Ensuring all waste is managed correctly
  • Assisting in the stock count process

FAQs

What is the salary for the Customer Assistant position?

The salary for a Customer Assistant starts at €14.80 per hour, rising to €16.90 per hour after three years, with additional pay for unsocial hours, overtime, and bank holidays.

What are the shift patterns for this job?

The shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.

Is previous experience required for the Customer Assistant role?

Previous experience in a customer-facing role is preferred but not essential, provided the candidate has the right attitude and a willingness to learn.

What kind of benefits does Lidl offer to its employees?

Lidl offers various benefits, including 20 days of holidays per annum pro rata, company pension after 1 year, discounts on health insurance, mobile and broadband, maternity and paternity leave top-up, and a Bike to Work scheme.

Do I need to be of a certain age to work in the store?

Yes, you must be 18 or over to work in our store as the role requires selling alcohol.

What does the role of a Customer Assistant involve?

The role involves interacting with customers in a friendly manner, maintaining cleanliness and hygiene standards, ensuring stock rotation, assisting in stock counts, and following loss control procedures.

Are there opportunities for career advancement?

Yes, there are genuine opportunities for career development, including invitations to join the Leadership Academy for high-performing individuals.

Is Lidl an equal opportunities employer?

Yes, Lidl is an equal opportunities employer and values diversity and inclusion in the workplace. They ensure that all applicants have the same opportunity regardless of various personal characteristics.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.