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Customer Assistant - Enniskillen

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Lidl

6d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Belfast, +5

AI generated summary

  • You should have a can-do attitude, excellent customer service skills, be reliable, a team player, and thrive in a fast-paced environment. Previous customer-facing experience is a plus but not essential.
  • You will engage with customers, uphold cleanliness and hygiene, manage stock efficiently, ensure proper waste disposal, and assist with stock counting.

Requirements

  • A can-do attitude and excellent customer service skills
  • The willingness to go the extra mile for our customers
  • To be responsible and reliable
  • To enjoy working in a fast-paced, varied environment
  • A good team player
  • Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude

Responsibilities

  • Interacting with the customer in a pleasant, friendly and helpful manner
  • Ensuring stock loss controls are followed in all areas of the store
  • Maintaining store and external cleanliness and hygiene standards
  • Following freshness and rotation principles
  • Ensuring all waste is managed correctly
  • Assisting in the stock count process

FAQs

What is the hourly pay for the Customer Assistant position?

The starting hourly pay is £12.05, which increases to £13.70 after three years.

What are the shift patterns for this role?

The shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.

Is previous customer service experience required for this role?

Previous experience in a customer-facing role is preferred but not essential if you possess the right attitude and can-do approach.

What benefits does Lidl offer to Customer Assistants?

Lidl offers a competitive hourly rate, holiday pay, company pension after one year, career development opportunities, mobile and broadband discounts, and generous employee discounts, among other benefits.

What kind of working environment can I expect?

You can expect a fast-paced and varied working environment where teamwork and customer service are key.

Is there an age requirement to work as a Customer Assistant?

Yes, you must be 18 or over to work as you will be required to sell alcohol.

How many holidays are provided?

You receive 29 days of holidays per annum (pro rata), which includes Bank Holidays.

What kind of training and development opportunities are available?

Lidl offers genuine opportunities for career development, including the chance to join their Leadership Academy for high-performing individuals as part of ongoing development.

Are there any additional pay supplements based on work hours?

Yes, additional supplements are paid depending on the days and hours worked, such as unsocial hours and overtime pay rates.

Does Lidl promote diversity and inclusion in its hiring process?

Yes, Lidl values diversity and inclusion and ensures that all applicants have the same opportunity regardless of various factors such as gender, age, disability, and more.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.