FAQs
What is the hourly pay for the Customer Assistant position?
The starting hourly pay is £12.05, which increases to £13.70 after three years.
What are the shift patterns for this role?
The shift patterns include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts starting in the afternoon.
Is previous customer service experience required for this role?
Previous experience in a customer-facing role is preferred but not essential if you possess the right attitude and can-do approach.
What benefits does Lidl offer to Customer Assistants?
Lidl offers a competitive hourly rate, holiday pay, company pension after one year, career development opportunities, mobile and broadband discounts, and generous employee discounts, among other benefits.
What kind of working environment can I expect?
You can expect a fast-paced and varied working environment where teamwork and customer service are key.
Is there an age requirement to work as a Customer Assistant?
Yes, you must be 18 or over to work as you will be required to sell alcohol.
How many holidays are provided?
You receive 29 days of holidays per annum (pro rata), which includes Bank Holidays.
What kind of training and development opportunities are available?
Lidl offers genuine opportunities for career development, including the chance to join their Leadership Academy for high-performing individuals as part of ongoing development.
Are there any additional pay supplements based on work hours?
Yes, additional supplements are paid depending on the days and hours worked, such as unsocial hours and overtime pay rates.
Does Lidl promote diversity and inclusion in its hiring process?
Yes, Lidl values diversity and inclusion and ensures that all applicants have the same opportunity regardless of various factors such as gender, age, disability, and more.