FAQs
What is the pay rate for the Customer Assistant position?
The starting pay rate is £12.05 per hour, increasing to £13.70 per hour after three years of service.
What are the shift patterns for this job?
Shift patterns include morning shifts starting at 5am or 6am, middle shifts in mid-morning or early afternoon, and late shifts in the afternoon.
What are the eligibility requirements for this position?
You must be 18 or over to apply, as the role requires selling alcohol.
Is previous experience in customer service necessary?
Previous experience in a customer-facing role is preferred but not essential if you possess the right attitude and skills.
What benefits does Lidl offer its employees?
Benefits include 29 days of holidays per annum (pro rata), a company pension after one year, discounts on mobile and broadband, and opportunities for career development.
What skills are important for a Customer Assistant?
Important skills include a can-do attitude, excellent customer service skills, reliability, teamwork, and the ability to work in a fast-paced environment.
How does Lidl support employee development?
Lidl offers genuine opportunities for career development, and high-performing individuals may be invited to join the Leadership Academy for ongoing development.
Is there any additional compensation for unsocial hours worked?
Yes, there are additional supplements for working unsocial hours, as well as higher pay rates for overtime and Sundays.
What measures does Lidl take to promote diversity and inclusion?
Lidl is an equal opportunities employer that values diversity and inclusion, ensuring that all applicants have the same opportunity regardless of various personal attributes.
How is waste managed in the store?
Employees are required to ensure all waste is managed correctly as part of their responsibilities in the store.