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Customer Assistant - London

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Lidl GB

17d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • London

AI generated summary

  • You need experience in fast-paced environments, great customer service skills, flexibility, positivity, drive, and a friendly demeanor to succeed in this Customer Assistant role in London.
  • You will assist customers, work deliveries, provide top-notch customer service, bake fresh goods, and maintain non-food product displays at Lidl GB in London.

Requirements

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

Responsibilities

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

FAQs

What is the hourly pay rate for this position?

The hourly pay rate for this Customer Assistant position at Lidl is between £13.65 - £14.00.

What are the typical working hours for this role?

The shifts for this role are either 05:00am – 14:00pm or 15:00pm – 00:00am, with a 25-30 hour contract.

Are there any additional benefits offered with this position?

Yes, in addition to the competitive pay rate, employees also receive 30-35 days holiday (pro rata), 10% in-store discount, pension scheme, enhanced family leave, and more perks.

What are the main responsibilities of a Lidl Customer Assistant?

Responsibilities include assisting customers with questions, efficiently working deliveries, providing excellent customer service, baking fresh goods for the bakery, and maintaining Non-Food product displays.

Is there room for advancement in this role?

Yes, with the right training, employees have opportunities to progress and potentially become a Freshness, Non-Food, or Bakery Specialist within the company.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Since opening our first Lidl GB store in 1994, we’ve been dedicated to delivering the highest quality products to millions of customers, all over Great Britain. Now with over 28,000 colleagues across our 920+ stores, 13 warehouses and offices nationwide, we’re as proud of our growth as we are of our people. Everyone at Lidl plays their part in our overall success. Although we’re lots of different people doing lots of different things, it’s all important, and we’re working towards the same goal. No matter your role, you can make your mark as part of our success story. Join Lidl GB for a career a Lidl less ordinary.