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Customer Assistant - Market Street & Cafe

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Morrisons

10d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be friendly, proactive, enjoy fast-paced work, and able to handle equipment safely. Must be over school leaving age; some roles require you to be 18+.
  • You will work with fresh food, prepare pizzas, serve meals in cafes, and assist in various departments as needed to support store operations.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • We will only recruit individuals who are over the school leaver’s age
  • Some of our roles require you to be over 18, due to health and safety

Responsibilities

  • These roles will involve working with fresh food across our Market Street. which could include fish and meat, preparing fresh pizzas or serving meals for our customers in our welcoming Cafes.
  • You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.

FAQs

What roles will the Customer Assistant be working in?

The Customer Assistant will be working in the Market Street and Cafe departments, preparing high-quality in-store products and serving meals to customers.

Is any training provided for the Customer Assistant role?

Yes, training will be provided across all departments, including replenishment and service.

What are the shift patterns for this role?

We offer fully flexible shift patterns for this role.

How many holidays do I get as a Customer Assistant?

You will receive six weeks of holiday, which includes bank holidays.

What kind of discounts are available for employees?

Employees receive a 15% discount in supermarkets and convenience stores from the day they join, as well as an additional 10% discount card for a friend or family member.

Are there opportunities for career progression?

Yes, there are career progression and development opportunities available for all employees.

What benefits are included in the healthcare and well-being package?

Benefits include healthcare/well-being perks such as the Aviva Digital GP.

What family-friendly policies do you offer?

We offer a range of family-friendly policies, including 26 weeks of maternity and adoption leave, as well as neonatal and fertility leave.

What qualities are you looking for in a Customer Assistant?

We are looking for individuals who are helpful and friendly, go above and beyond for customers, enjoy being active in a fast-paced environment, and use initiative to resolve customer queries.

Is there a minimum age requirement for this role?

Yes, individuals must be over the school leaver’s age to apply, and some roles may require candidates to be over 18 due to health and safety regulations.

How do I apply for the Customer Assistant position?

You can apply by clicking 'apply today' on our job listing; the application process only takes a couple of minutes.

What should I do if I need support during the application process?

If you require any support with your online application or adjustments during the interview stage, please contact us at hourlyresourcing@morrisonsplc.co.uk.

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health