FAQs
What are the main responsibilities of a Customer Assistant in the Online department?
As a Customer Assistant in the Online department, your main responsibilities will include selecting and packing orders for online customers, working with technology to accept orders, finding products in the store, and packing them for delivery or collection. You will also receive training across various departments, including replenishment and service, to provide support wherever it is most needed.
What are the working hours for this position?
The role offers fully flexible shift patterns, allowing you to work hours that fit your schedule.
What kind of benefits do employees receive?
Employees can enjoy benefits such as six weeks of holiday (including bank holidays), a 15% discount in supermarkets and convenience stores, an additional 10% discount card for friends or family, career progression opportunities, subsidized in-store cafe or shop floor ranges, competitive pension and life assurance, healthcare/well-being benefits, and discounts through Morrisons MyPerks.
Is prior experience in retail necessary for this role?
While prior experience in retail can be helpful, it is not specifically required for this role. The company is looking for individuals with a friendly and helpful attitude, who are willing to learn and go above and beyond for customers.
What type of training will be provided?
Training will cover all departments, including replenishment and service, to equip you with the skills necessary to provide support across the store, particularly in the Online department.
Is there a minimum age requirement for applicants?
Yes, applicants must be over the school leaver’s age. Some roles may also require individuals to be over 18 due to health and safety regulations.
How can I apply for this position?
You can apply for the position by clicking the apply button on the job listing. The application process is quick and should only take a couple of minutes.
What should I do if I need support during the application process?
If you require any assistance with your online application, you can contact the team at hourlyresourcing@morrisonsplc.co.uk. If you need adjustments at the interview stage, you will be provided with a local contact to support you.
What is the company culture like at Morrisons?
The company culture at Morrisons focuses on providing an excellent shopping experience for customers while encouraging teamwork and a proactive approach to service. Employees are regarded as Foodmakers and Shopkeepers, contributing to the fresh food and grocery experience that Morrisons is known for.