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Customer Assistant - Online

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Morrisons

Oct 31

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Sheffield

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

Responsibilities

  • Select and pack orders for our Online customers.
  • Work with technology to accept orders, find products in the store and pack them ready for our customers either through one of our delivery or collection services.
  • Be trained across all departments such as replenishment and service.
  • Work where the store most needs your support.

FAQs

What are the key responsibilities of the Customer Assistant - Online role?

The key responsibilities include selecting and packing orders for online customers, working with technology to accept orders, finding products in the store, and providing support across various departments as needed.

What are the shift patterns for this position?

The position offers fully flexible shift patterns to accommodate various schedules.

How much holiday will I receive?

You will receive six weeks of holiday, which includes bank holidays.

Is there any staff discount available?

Yes, you will receive a 15% discount in supermarkets and convenience stores from your first day, along with an additional 10% discount card for a friend or family member.

What opportunities for career progression are there?

The company offers career progression and development opportunities for employees.

What health and well-being benefits do you provide?

Benefits include healthcare/well-being support, such as an Aviva Digital GP and other health-related perks.

Are there family-friendly policies in place?

Yes, Morrisons offers a range of family-friendly policies, including 26 weeks of maternity and adoption leave, as well as neonatal and fertility leave.

What qualities do you look for in a candidate?

We look for candidates who are helpful and friendly, enjoy going above and beyond for customers, thrive in a fast-paced environment, can use their initiative to resolve customer queries, and maintain high health and safety standards.

Is there an age requirement for applicants?

Yes, applicants must be over the school leaver’s age, and some roles may require candidates to be over 18 due to health and safety regulations.

How can I apply for this position?

You can apply by clicking the 'apply' button on the job listing, which takes only a couple of minutes. After applying, check your emails and phone regularly for updates.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health

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