FAQs
What is the role of a Customer Assistant in the Online department?
The role involves selecting and packing orders for online customers, working with technology to accept orders, find products in the store, and prepare them for delivery or collection.
What are the shift patterns for this position?
We offer fully flexible shift patterns to accommodate various schedules.
How many holidays do employees receive?
Employees receive six weeks of holiday, which includes bank holidays.
What kind of discounts do employees get?
Employees receive a 15% discount in supermarkets and convenience stores from the day they join, as well as an additional 10% discount card for a friend or family member.
Are there opportunities for career progression?
Yes, there are career progression and development opportunities available for employees.
What health and wellbeing benefits are offered?
We provide healthcare/well-being benefits, including access to Aviva Digital GP.
What family-friendly policies are in place?
We have a range of family-friendly policies, including 26 weeks of maternity and adoption leave, as well as neonatal and fertility leave.
What qualities are you looking for in a candidate?
We are looking for candidates who are helpful and friendly, enjoy going above and beyond for customers, are active and thrive in a fast-paced environment, can use their initiative, and maintain high health and safety standards.
Is there a minimum age requirement for this position?
Yes, applicants must be over the school leaver’s age, and some roles may require individuals to be over 18 due to health and safety regulations.
How can I apply for this job?
You can apply by clicking the 'apply today' button; the application process only takes a couple of minutes.