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Customer Assistant - Replenishment

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Bristol

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • We will only recruit individuals who are over the school leaver’s age
  • Some of our roles require you to be over 18, due to health and safety

Responsibilities

  • These roles will involve replenishing to stock our shelves with our great products.
  • You will also be trained across all departments such as market street and service, and you will therefore be required to work where the store most needs your support.

FAQs

What is the main responsibility of a Customer Assistant in the Replenishment department?

The main responsibility is to replenish stock by working fresh and ambient products out onto the shop floor to ensure availability for customers.

What kind of environment can I expect to work in?

You can expect a fast-paced and varied environment, where you'll be active and engaged with tasks throughout your shift.

Are there opportunities for career progression?

Yes, there are career progression and development opportunities available for employees who show ambition and initiative.

What benefits are offered to Customer Assistants?

Benefits include fully flexible shift patterns, six weeks of holiday (including bank holidays), a 15% discount in supermarkets and convenience stores, additional discounts for friends and family, subsidized cafe options, pension, healthcare benefits, and various discounts through Morrisons MyPerks.

Is training provided for new employees?

Yes, employees will be trained across various departments, including market street and service, and may be required to work in different areas of the store as needed.

What qualities are you looking for in a Customer Assistant?

We are looking for individuals who are helpful, friendly, enjoy going above and beyond for customers, thrive in active and fast-paced environments, can use their initiative to resolve queries, and maintain high standards of Health & Safety.

Is there an age requirement to apply for this position?

Yes, candidates must be over the school leaver’s age to apply, and some roles require individuals to be over 18 due to health and safety regulations.

How do I apply for the Customer Assistant position?

You can apply by clicking the apply button, which takes just a couple of minutes. After applying, you should check your emails and phone regularly for further communication from us.

What should I do if I need support during the application process?

If you require any support with your online application, you can contact us at hourlyresourcing@morrisonsplc.co.uk. Additionally, if you need adjustments during the interview stage, a local contact will be provided to assist you.

What is the company's focus in terms of customer service?

The company focuses on providing a great shopping experience by ensuring product availability and offering good quality fresh food and groceries to its customers.

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health

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