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Customer Assistant - Replenishment

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should be friendly, proactive, and thrive in a fast-paced environment. Must be able to operate equipment safely and resolve customer queries. Must be over school leaving age.
  • You will replenish shelves with products and support various departments as needed, ensuring the store is well-stocked and ready for customers.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

Responsibilities

  • These roles will involve replenishing to stock our shelves with our great products.
  • You will also be trained across all departments such as market street and service, and you will therefore be required to work where the store most needs your support.

FAQs

What are the main responsibilities of a Customer Assistant in the Replenishment department?

The main responsibilities include replenishing stock on the shelves with fresh and ambient products, ensuring product availability for customers, and providing support across various departments within the store.

What kind of work environment can I expect?

You can expect a fast-paced and varied work environment where you will be actively engaging with customers and working with a range of products.

What benefits are offered to employees?

Employees receive fully flexible shift patterns, six weeks of holiday including bank holidays, a 15% discount in supermarkets, career progression opportunities, healthcare benefits, a competitive pension, and additional discounts through Morrisons MyPerks, among other benefits.

Is previous experience required for this role?

No specific previous experience is required, but a helpful and friendly demeanor, as well as the ability to work well in a team and manage customer queries, are important qualities.

What age must I be to apply for this position?

You must be over the school leaver's age to apply for this position. Some roles may also require you to be over 18 due to health and safety reasons.

How do I apply for this position?

To apply for this position, you can click the apply button on the job listing, which only takes a couple of minutes. Following your application, you will be contacted via email or phone.

Will I receive training for this role?

Yes, you will receive training across all departments within the store to ensure you can support wherever needed and maintain high standards of Health & Safety.

What support is available during the recruitment process?

Morrisons offers support throughout the recruitment process, including assistance with online applications and adjustments at the interview stage for those who may need it.

Are there opportunities for career progression?

Yes, there are career progression and development opportunities available for employees looking to advance within the company.

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health