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Customer Assistant - Replenishment

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Morrisons

14d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should be helpful, friendly, proactive in resolving customer queries, able to work actively in a fast-paced environment, and meet health & safety standards. Age restrictions apply.
  • You will replenish fresh and ambient products on the shop floor, stock shelves, train across departments, and provide support where needed in the store.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • We will only recruit individuals who are over the school leaver’s age
  • Some of our roles require you to be over 18, due to health and safety

Responsibilities

  • - Working our fresh and ambient products out onto the shop floor
  • - Replenishing to stock our shelves with our great products
  • - Being trained across all departments such as market street and service
  • - Working where the store most needs your support

FAQs

What are the main responsibilities of a Customer Assistant in Replenishment?

The main responsibilities include replenishing stock on the shelves with fresh and ambient products, ensuring product availability for customers, and supporting various departments in the store as needed.

What type of personality is ideal for this role?

The ideal candidate should be helpful, friendly, and enjoy going above and beyond for customers, as well as being active and capable of working in a fast-paced environment.

What benefits do employees receive?

Employees receive fully flexible shift patterns, six weeks holiday (including bank holidays), a 15% discount in supermarkets and convenience stores, additional discount for family and friends, career progression opportunities, subsidised in-store cafe or shop floor ranges, competitive pension and life assurance, healthcare benefits, and Morrisons MyPerks discounts.

Is there any training provided?

Yes, training will be provided across all departments such as Market Street and Service to ensure employees can support wherever the store needs assistance.

Are there age restrictions for applying?

Yes, applicants must be over the school leaver's age, and some roles may require candidates to be over 18 due to health and safety regulations.

How can I apply for this position?

You can apply by clicking the apply button, which only takes a couple of minutes. After applying, be sure to check your emails and phone regularly for further communication.

What should I do if I need assistance during the application process?

If you require support with your online application, you can contact hourlyresourcing@morrisonsplc.co.uk for assistance. If invited for an interview, you'll receive a local contact to support you with any necessary adjustments.

What is the work environment like?

The work environment is fast-paced and varied, where you will be active and engaged in helping customers while maintaining high standards of Health & Safety.

How does Morrisons prioritize customer experience?

Morrisons prioritizes customer experience by ensuring that product availability is key, as well as providing a friendly and helpful atmosphere through customer interactions.

Is there potential for career advancement in this role?

Yes, there are career progression and development opportunities available for employees in this role.

Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health