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Customer Assistant - Scanning

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Morrisons

17d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should be friendly, proactive, enjoy a fast-paced environment, have initiative, and be able to use equipment safely. Must be over school-leaver age; some roles require 18+.
  • You will ensure stock availability, conduct scans and counts, utilize technology, support various departments, and adapt to the store's needs for optimal customer service.

Requirements

  • - Helpful and friendly style
  • - Loves going above and beyond for our customers
  • - Enjoys being active and working in a fast paced varied environment
  • - Likes to use your own initiative to help support and resolve customer queries
  • - Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • - We will only recruit individuals who are over the school leaver’s age
  • - Some of our roles require you to be over 18, due to health and safety.

Responsibilities

  • - Provide great availability for our customers
  • - Work with technology to ensure we have the right stock levels
  • - Conduct counts, gap scanning and reductions to provide strong availability for our customers
  • - Be trained across all departments such as replenishment and service
  • - Work where the store most needs your support

FAQs

What are the main responsibilities of a Customer Assistant - Scanning?

The main responsibilities include working with technology to ensure correct stock levels, conducting counts, gap scanning, and reductions, as well as supporting various departments like replenishment and service where needed.

Are there any specific skills required for this role?

Yes, we are looking for individuals who are helpful and friendly, enjoy going above and beyond for customers, can work actively in a fast-paced environment, use initiative to resolve customer queries, and can maintain high health and safety standards while using equipment.

What are the working hours and shift patterns for this position?

The position offers fully flexible shift patterns to accommodate a range of availability.

How much holiday will I receive?

You will receive six weeks of holiday, which includes bank holidays.

Is there a discount available for employees?

Yes, employees will receive a 15% discount in our supermarkets and convenience stores from the day they join, as well as an additional 10% discount card for a friend or family member.

What career development opportunities are offered?

We offer career progression and development opportunities within the company for our employees.

Are there any healthcare benefits included?

Yes, the role includes healthcare and well-being benefits, including access to Aviva Digital GP services.

What are the policies regarding family leave?

We have a range of family-friendly policies, including 26 weeks of maternity and adoption leave, as well as neonatal and fertility leave.

What should I do if I need assistance with my application?

If you require any support with completing your online application, please contact us at hourlyresourcing@morrisonsplc.co.uk. Additionally, if you need adjustments during the interview process, you'll be given a local contact who can assist you.

Is there an age requirement for this position?

Yes, we will only recruit individuals who are over the school leaver’s age, and some roles may require you to be over 18 due to health and safety regulations.

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health