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Customer Assistant - Scanning

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Morrisons

23d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Newport

AI generated summary

  • You should be friendly, proactive, and enjoy a fast-paced environment. Must be able to use equipment safely, resolve queries, and be over the school leaver's age; some roles require being over 18.
  • You will use technology for stock counts and gap scanning, support various departments, and ensure strong product availability for customers.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • We will only recruit individuals who are over the school leaver’s age
  • Some of our roles require you to be over 18, due to health and safety

Responsibilities

  • These roles will involve working with technology to ensure we have the right stock levels, through counts, gap scanning and reductions to provide strong availability for our customers.
  • You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.

FAQs

What are the primary responsibilities of a Customer Assistant in the Scanning team?

As a Customer Assistant in the Scanning team, you will be responsible for ensuring the right stock levels through counts, gap scanning, and reductions to provide strong availability for customers, while also being trained in other departments such as replenishment and service.

Will I receive training for this role?

Yes, you will receive training across all departments including replenishment and service to ensure you can support the store effectively.

What are the working hours for this position?

The role offers fully flexible shift patterns to accommodate various schedules.

How many holidays will I receive?

You will receive six weeks of holiday, which includes bank holidays.

What employee discounts are available?

You will receive a 15% discount in Morrisons supermarkets and convenience stores starting from your first day, along with an additional 10% discount card for a friend or family member.

What career development opportunities are provided?

Morrisons offers career progression and development opportunities to help you advance in your role and career.

Are there any health and well-being benefits?

Yes, the company offers healthcare and well-being benefits, including access to Aviva Digital GP services.

Is there a pension plan available?

Yes, Morrisons provides a competitive pension plan along with life assurance benefits.

What kind of support is available for family needs?

The company has a range of family-friendly policies, including 26 weeks of maternity and adoption leave, as well as neonatal and fertility leave.

What should I do if I need assistance with the application process?

If you require support with completing your online application, you can contact hourlyresourcing@morrisonsplc.co.uk. If you need adjustments at the interview stage, a local contact will be provided to assist you.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health