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Customer Assistant - Seasonal

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Stoke-on-Trent

Requirements

  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standard of Health &Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles have an age restriction due to the nature of the role.

Responsibilities

  • All our Customer Assistants work hard and create a buzz of activity in our stores, providing a great service and a friendly face people love to see.
  • Our roles are challenging, fast-paced with lots of variation whether you are working on Market Street, stock replenishment or on our checkouts.
  • Our friendly team love going above and beyond to bring our customers what they want.

FAQs

What is the duration of the seasonal contract for the Customer Assistant role?

The seasonal contract allows you to work a minimum of 10 weeks, which can flex throughout the store's local trade patterns.

What kind of environment will I be working in as a Customer Assistant?

You will be working in a fast-paced, varied environment where you'll be actively engaging with customers and supporting their needs.

Are there any discounts available for employees?

Yes, employees receive a 15% discount in Morrisons supermarkets and convenience stores from the day they join, along with an additional 10% discount card for a Friend or Family member.

What kind of benefits does Morrisons offer to its employees?

Morrisons offers various benefits including six weeks holiday, career progression opportunities, subsidised in-store cafes, competitive pension, healthcare benefits, and discounts through Morrisons MyPerks.

What qualities are you looking for in a Customer Assistant?

We are looking for individuals who love going above and beyond for customers, enjoy an active and fast-paced environment, can use their initiative to resolve queries, and maintain high health and safety standards while using a range of equipment.

How can I apply for the Customer Assistant position?

You can apply by clicking the apply button on the job listing, which only takes a couple of minutes. After applying, please check your emails and phone regularly for communication from us.

Is there any support available during the recruitment process?

Yes, if you require support with your online application or need adjustments during the interview stage, you can contact us at hourlyresourcing@morrisonsplc.co.uk for assistance.

What happens after I submit my application?

After you apply, we will contact you soon, so please make sure to check your emails and phone messages regularly for further instructions.

Is there an age restriction for applying to this role?

Yes, we will only recruit individuals who are over the school leaver’s age, and some roles may have specific age restrictions based on their nature.

What does the role of a Customer Assistant involve?

The role involves engaging with customers, working on Market Street, replenishing stock, and assisting on the checkouts while creating a positive shopping experience.

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health

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