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Customer Assistant - Service

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should be friendly, proactive, enjoy a fast-paced environment, use initiative to resolve queries, and maintain high health & safety standards. Must be over school leaver age; some roles require 18+.
  • You will serve customers and ensure a great shopping experience while assisting in replenishment and market street as needed across various store departments.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

Responsibilities

  • These roles will involve serving and providing great service, so our customers have the best shopping experience possible.
  • You will also be trained across all departments such as replenishment and market street, and you will therefore be required to work where the store most needs your support.

FAQs

What is the main responsibility of a Customer Assistant in the Service department?

The main responsibility is to serve customers at checkouts, self-serve checkouts, and kiosks, ensuring they have the best shopping experience possible.

What kind of experience are you looking for in candidates?

We are looking for individuals who have a helpful and friendly style, enjoy going above and beyond for customers, and thrive in a fast-paced environment.

Are there opportunities for career progression?

Yes, we offer career progression and development opportunities within the company.

What benefits do you offer to employees?

We provide various benefits including fully flexible shift patterns, six weeks holiday, a 15% discount in supermarkets, additional discount for friends or family members, subsidized in-store cafe, competitive pension, healthcare benefits, and discounts through Morrisons MyPerks.

What are the age requirements for applying to this role?

We require individuals to be over the school leaver’s age to apply. Some roles may also require candidates to be over 18 due to health and safety regulations.

How can I apply for this position?

You can apply for the position by clicking the apply button on our website; it only takes a couple of minutes to complete the application.

What support is available during the application process?

If you require support with your online application or need adjustments for the interview stage, you can contact us at hourlyresourcing@morrisonsplc.co.uk for assistance.

What shifts will I be expected to work?

You will have fully flexible shift patterns, which means you may be required to work across various departments as needed by the store.

Do you offer any healthcare benefits?

Yes, we provide healthcare and well-being benefits, including access to Aviva Digital GP services.

Is there any specific equipment I need to use in this role?

Yes, you will be trained to use a range of equipment while maintaining high standards of Health & Safety.

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health