Logo of Huzzle

Home

Matches

Explore

Manage

Customer Assistant - Service

image

Morrisons

3d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should be helpful and friendly, proactive in resolving queries, enjoy a fast-paced environment, and maintain health & safety standards. Must be over school leaver's age.
  • You will serve customers, ensuring an excellent shopping experience, and support various departments as needed, including replenishment and market street.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

Responsibilities

  • - Serving and providing great service, so our customers have the best shopping experience possible.
  • - Trained across all departments such as replenishment and market street.
  • - Required to work where the store most needs your support.

FAQs

What are the main responsibilities of a Customer Assistant in the Service department?

Customer Assistants in the Service department are responsible for serving customers at checkouts, self-serve checkouts, and kiosks, ensuring that customers have the best shopping experience possible. They will also be trained across various departments such as replenishment and market street to support where needed.

What are the shift patterns for this role?

The role offers fully flexible shift patterns to accommodate varying schedules and needs.

What kind of training will I receive?

You will receive training across multiple departments, allowing you to support various functions within the store, enhancing your overall service skills.

What employee benefits are offered?

Benefits include six weeks of holiday (including bank holidays), a 15% discount in supermarkets and convenience stores from the day you join, an additional 10% discount card for a friend or family member, career progression opportunities, subsidised in-store café, competitive pension, healthcare benefits, and more.

Do you have any policies on family leave?

Yes, we offer a range of family-friendly policies, including 26 weeks of maternity and adoption leave as well as neonatal and fertility leave.

What qualities do you look for in a candidate?

We look for candidates who are helpful and friendly, enjoy going above and beyond for customers, like working in a fast-paced environment, can use initiative to resolve queries, and maintain high health and safety standards.

Is there an age requirement for this position?

Yes, candidates must be over the school leaver’s age to be eligible to apply. Some roles may require you to be over 18 due to health and safety regulations.

How do I apply for this position?

To apply, click the apply button on the job posting. It only takes a couple of minutes, and you will be contacted soon, so please check your emails and phone regularly.

What support is available during the application or interview process?

If you need support with the online application, you can contact us at hourlyresourcing@morrisonsplc.co.uk. If invited for an interview and you require adjustments, you'll be given a local contact for support.

Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health